Video & Sound On One Side Only

  • Thread starter Thread starter Ray S
  • Start date Start date
R

Ray S

Here is the path but remember, you must be sure you have
an Intel NIC before this will be a potential solution.
Also, it is a simple registry edit but you may want to
make a restore point before installing it, just to be
safe. You can also open it with a test editor if you want
to see what changes it will make.

http://messenger.jonathankay.com/downloads/intelnicfix.reg

Good luck
 
Thanks for pointing out Jonathan's site. I do have an
Intel NIC card - Pro 100 VE; turns out so do a gazillion
other Dell PC purchasers.

I'd like to find out more about this item. Where is
there a description of this problem; I don't see anything
on Jonathan's web site - for that matter, I don't see any
links to the download link you sent me. Thanks.
 
Greetings j,

I don't have this particular .reg file documented, and until recently, I wasn't even aware
that the OEM manufacturers (Dell, etc.) were actually selling PCs with Intel NICs which had
this problem. The problem is within the Intel driver itself -- indeed, if you have an older
PC, you can go back to the previous driver version and it will work -- although most newer
PCs come with the 'broken' new driver.

As Ray recommended, just make a System Restore point before importing (click Start, then Help
& Support, then 'Undo changes to my computer using System Restore', click Create a restore
point and follow the wizard), so you can go back if the registry change doesn't help the
situation or for some other reason.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
I had this problem on a new (only one week old) Gateway
model 500 desktop). I found this patch by reading this
forum pretty extensively and Jonathan suggested it to a
user having a problem very similar to mine. Apparently
there isn't a lot of info on it though.

I would be curious if this fixes your problem and if so,
what model of Dell you have. That would certainly help
scope how wide spread or narrow this particular problem
might be.

Good luck.
-----Original Message-----
Greetings j,

I don't have this particular .reg file documented, and
Click to expand...
until recently, I wasn't even aware
that the OEM manufacturers (Dell, etc.) were actually
Click to expand...
selling PCs with Intel NICs which had
this problem. The problem is within the Intel driver
Click to expand...
itself -- indeed, if you have an older
PC, you can go back to the previous driver version and
Click to expand...
it will work -- although most newer
PCs come with the 'broken' new driver.

As Ray recommended, just make a System Restore point
Click to expand...
before importing (click Start, then Help
& Support, then 'Undo changes to my computer using
Click to expand...
System Restore', click Create a restore
point and follow the wizard), so you can go back if the
Click to expand...
registry change doesn't help the
 
Hi Jonathan,

The problem seems to affect all Intel Pro VE NIC's with the driver dated
March 4, 2003. The Intel NIC is quite common on a lot of new PC's and
notebooks now-a-days. It's also the main on-board NIC on a lot of
motherboards for custom built PC's. So, I guess video/voice problems will
become more common as we go along.

If you recall, this problem affect me too (a couple of months ago) and some
of my friends, who also happen to have the Intel NIC. The only solution,
seems to be either....

1. Roll to a pervious NIC driver
or
2. Disable or un-install the QoS Packet Scheduler

I've decide to go for option 1. This is clear an issue with the Intel
driver and the Windows QoS Packet Scheduler. Maybe MS should work with
Intel on a new driver and post it on their Windows Update site. The current
Intel NIC driver on Windows Update site is the one that is causing this
problem, so when people are updating Windows, they may be also disabling the
video/voice feature in Windows/MSN Messenger.

Pez
 
I assume option 1 is the patch file that Jonathan
suggested. For us laymen, what does the QoS Packet
Scheduler do?
 
Back
Top