Video Issues

[Guest]

After upgrading to Office 2003 PowerPoint problems started. First, videos would not play in current ppt presentations. I was advised from Microsoft that the install wiped out my codecs so we downloaded an mpplayer and codecs from a third party web site.

Now when attempting to insert video into new presentations a PowerPoint error comes up and shuts the program down. The error's "modname" is "mciqtz32.dll". The Microsoft "technician" at office 2003 couldn't figure out an answer so he sent me to XP. The XP tech said nothing is wrong with XP so reinstall the office 2003.

I did and the same problem exists.

Please help!

 

[Echo S]

Tell the MS techs they need to come read this newsgroup.

I suspect that you need to reset your MCI settings. Check
http://www.soniacoleman.com/Tutorials/PowerPoint/multimedia.htm and follow
the screenshots in section 3 (assuming you're using Windows XP or 2000).