Video email

[Guest]

I use Comcast as my ISP and OUTLOOK 2003. Two questions:

1) I want to send windows media files in *.wma file format. Typically they
are 12 to 15 MB in size. Sometime they move quickly through OUTLOOK and
sometimes not. What explains the inconsistency?

2) Comcast also offers video email from their webmail accounts. Video email
also uses Windows Media files. The files are 17MB and will not pass through
OUTLOOK. what settings do I need to adjust?

EM

 

[Brian Tillman]

I use Comcast as my ISP and OUTLOOK 2003. Two questions:

1) I want to send windows media files in *.wma file format. Typically
they are 12 to 15 MB in size. Sometime they move quickly through
OUTLOOK and sometimes not. What explains the inconsistency?

There are a lot of factors than can affect how quickly a message can be
transmitted. One thing that can affect a cable broadband is how many of
your neighbors are also using the network because your bandwidth is being
shared by everyone around you.

2) Comcast also offers video email from their webmail accounts. Video
email also uses Windows Media files. The files are 17MB and will not
pass through OUTLOOK. what settings do I need to adjust?

What do you mean by "will not pass through"?

 

[Guest]

The file sits in the outboox. It attempts to spool. Ultimately, I receive a
server time out message. I then click SEND/RECEIVE and start the process
over. It works for the 12-15 MB files in that they leave the OUTBOX and
appear iin the SENT box. This procedure does not work for the 17MB files.

 

[Brian Tillman]

The file sits in the outboox. It attempts to spool. Ultimately, I
receive a server time out message. I then click SEND/RECEIVE and
start the process over. It works for the 12-15 MB files in that they
leave the OUTBOX and appear iin the SENT box. This procedure does not
work for the 17MB files.

First, make sure you are NOT scanning mail with your antivirus software,
especially not the outgoing messages, since that's an utter waste of time
and can significantly add to the time it takes for the client and server to
talk to each other. Second, you should lengthen the server timeout value on
the Advanced tab of the account properties. Third, increase the
send/receive interval to no less than about ten minutes.

 

[Guest]

I will let you know

First, make sure you are NOT scanning mail with your antivirus software,
especially not the outgoing messages, since that's an utter waste of time
and can significantly add to the time it takes for the client and server to
talk to each other. Second, you should lengthen the server timeout value on
the Advanced tab of the account properties. Third, increase the
send/receive interval to no less than about ten minutes.