jfg said:
Is have XP Pro. My Event Viewer says I have the following problem: "ati2mtag".
Hdow do I correct this problem? If I need to download video drivers, how do
I determine what drivers and where do I get them?
Thank you for your help.
First check the PCs manufacturer support site for updated/drivers for your
exact make/model (not mentioned in post) and download/install the drivers per
their instructions.
If that fails to resolve any issue(s), check the motherboard manufacturers
support site for updated drivers if the device is onboard/integrated and
download/install the drivers per their instructions.
If the device is an add-on card/adapter and is not onboard/integrated, check
the cards manufacturer support site for updated drivers and download/install the
drivers per their instructions.
If you do not know which devices are installed, use either one below to
identify what's installed:
Belarc Advisor
http://belarc.com/free_download.html
Everest Home Edition: (Last one offered free)
http://www.majorgeeks.com/downloads9.html
http://basconotw.mvps.org/dwnlds.htm
Create a new folder named Everest and extract the contents of the download to
that folder.
Open the folder and double-click everest.exe to run the application.
Click the + next to Computer.
Click Summary.
Scroll to the section for your installed devices chip/adapter.
Go to the manufacturers Support > Download site and download the proper drivers
for your device. As well, download or print any Readme/Install file if it is
available as a separate file, it may be included in the downloadable driver file
instead of separately.
Install the drivers per the manufacturers instructions.
--
Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts:
http://www.dts-l.org/goodpost.htm
How to ask a question:
http://support.microsoft.com/kb/555375