Very slow speed of Windows Mail

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Hi! I hope one of you can help me. I just bought a new vista computer and
have problems with Windows Mail. It is very slow and work only if I shut off
the scanning of incoming mail by Norton. If I do that, I can receive mail
that is short but any message with an attachment (like a pdf ) or a longer
text attached (4 pages of Works text) qet blocked after 5 minutes because it
takes too long and the status bar is only half way. Any idea?

I have Norton for 2 months only and will not have another one, my computer
vendor suggest that I install Windows Live OneCare as an antivirus complete
solution (his words) Do you know if it works well with Windows Mail and might
that be part of the solution? Or do you have a better one?

Thanks for your help
 
Email scanning is unnecessary because the message is scanned while being
downloaded by the regular antivirus program and then scanned again after it
arrives as an email message, and it does slow down Windows Mail.

Both Norton and McAfee, while working on Vista, are incompatible with
Windows Mail. There are several antivirus programs that better with Vista,
and some are free.

When it gets slow, sometimes if you open Windows Calendar with the Windows
Mail toolbar button, then close it after a few seconds, Windows Mail runs
faster. No one knows why, maybe a shared file or something, but it works.

Another problem, if you use SpyBot Search & Destroy, the Immunize function
force adds thousands of web URLs to the Restricted Sites list, even though
it is completely unnecessary. For added security, Windows Mail runs in the
Restricted Zone, so checking every mail message against those many thousands
of sites takes time, too.

KB

"Claire" wrote in message
news:[email protected]...
 
McAfee works fine with Windows Mail, its Norton that has issues. My
laptop came with McAfee and it does check all incoming mail and has
never caused a slow down or hiccup. YMMV
 
Claire said:
Hi! I hope one of you can help me. I just bought a new vista computer
and
have problems with Windows Mail. It is very slow and work only if I shut
off
the scanning of incoming mail by Norton. If I do that, I can receive mail
that is short but any message with an attachment (like a pdf ) or a longer
text attached (4 pages of Works text) qet blocked after 5 minutes because
it
takes too long and the status bar is only half way. Any idea?

I have Norton for 2 months only and will not have another one, my computer
vendor suggest that I install Windows Live OneCare as an antivirus
complete
solution (his words) Do you know if it works well with Windows Mail and
might
that be part of the solution? Or do you have a better one?

Thanks for your help
Click to expand...

Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection.
Beside that, McAfee and Norton are not compatible with Windows Mail.
 
Spirit said:
McAfee works fine with Windows Mail, its Norton that has issues. My
laptop came with McAfee and it does check all incoming mail and has
never caused a slow down or hiccup. YMMV
Click to expand...

You just haven't had a problem yet. You will.
 
What do you mean by regular resident protection.

I have Avir anti-virus software. That is the only virus program I have
except for Windows Defender. Could both anti-virus programs cause Windows
Mail to be slower than normal?

If I do not run email in scanning mode, any viruses attached to email won't
get recognized and removed.

Harry
 
Windows Defender is not an antivirus program, it is an anti-malware program.

Regular 'resident' protection is the basic real-time protective action of the
antivirus program. Norton calls it Auto-Protect. Read this explanation from
Symantec (Norton), the originator of the email scanning concept:

"Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto- Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."

The above paragraph is from http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
 
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