Joseph said:
I have Norton System Works 2004 and when I run Speed disk it takes for ever
to defrag my hard drive. Does Symantec have a newsgroup that I can post my
question? I don't want to spend $29.00 for help.
Thanks.
Symantec still has online support, but it has become very well hidden.
You can ask a question via email. They do have you search the knowledge
base first, but if you persevere you eventually get to a page where
there is a form for an incident report. Try
www.symantec.com/support to
get started. The knowledgebase may actually provide a solution for your
problem. The issue you describe is quite common. The first remedy is to
turn off anything that runs in the background, as other respondents
suggested. I have used Norton since it came out for DOS, and migrated to
all the windows versions, and while it can be clunky at times, I
wouldn't want to be without it. It works.
Margo Guda.