vcards are not saving to contacts

[Guest]

Outlook 2000

after recieving a v card, opening and saving, the contact information is not
saved in either my contacts or address book. any suggestions?

 

[Russ Valentine [MVP-Outlook]]

Suggest providing some information we can actually use.
Mail Support Mode.
Mail transport.
How your Outlook Address Book is configured.
Format of the files you received and how they were sent.

 

[Guest]

mail support mode? and that has to do with v-cards how? we are not using an
exchange server - IMAP, if that makes any difference. the address book is
not configured, but as default by install.

contact info was sent as name.vcf file. file opens, showing default contact
template view with all information. when user clicks on save and close, the
contact is not being added to contact list.

~s

Suggest providing some information we can actually use.
Mail Support Mode.
Mail transport.
How your Outlook Address Book is configured.
Format of the files you received and how they were sent.
--
Russ Valentine
[MVP-Outlook]

Outlook 2000

after recieving a v card, opening and saving, the contact information is
not
saved in either my contacts or address book. any suggestions?

 

[Russ Valentine [MVP-Outlook]]

Mail support mode matters greatly. Each uses a completely different address
book service.
You're on your own. Good luck.
--
Russ Valentine
[MVP-Outlook]

mail support mode? and that has to do with v-cards how? we are not using
an
exchange server - IMAP, if that makes any difference. the address book is
not configured, but as default by install.

contact info was sent as name.vcf file. file opens, showing default
contact
template view with all information. when user clicks on save and close,
the
contact is not being added to contact list.

~s

Suggest providing some information we can actually use.
Mail Support Mode.
Mail transport.
How your Outlook Address Book is configured.
Format of the files you received and how they were sent.
--
Russ Valentine
[MVP-Outlook]

Outlook 2000

after recieving a v card, opening and saving, the contact information
is
not
saved in either my contacts or address book. any suggestions?

 

[Sue Mosher [MVP-Outlook]]

You might not have received a vCard .vcf file at all. (You can check by trying to save the attachment.) If you received a native Outlook contact, it will be a .msg file attachment. In that case, try dragging the attachment to your Contacts folder.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thank you for your reply Sue. I do appreciate it.

the file indeed is a .vcf file and was sent to my end user from someone else
inside our company who may have a different version of Outlook.

when this problem first arose, .vcf files were defaulting to Lotus
Organizer. I changed the default program to open the file to Outlook.exe.
this user has Outlook 2000 installed. I am not experiencing the same issue
with my Outlook - 2003 - I can open the .vcf file and it does save to my
Contacts.

on the end user's pc, the vcf file opens in the default Outlook contact
template with all information about the contact there. when you click save &
close, the new contact isn't added to the users contact list. I will see if
dragging & dropping works and if so, I will reply.

thanks again,

~s

 

[Russ Valentine [MVP-Outlook]]

Again, if you are using IMO mode of Outlook (which apparently you are) you
are not using the Outlook Address Book, you are using the WAB. You should
check to see if perhaps the file is being save to the WAB. Also, look for
another Contacts Folder in your profile that might be receiving the record.

 

[Guest]

hello Russ,

in my first reply to you, I did mention that we use IMAP which is IMO.
along with details that the .vcf file was not saving to the Address Book
[WAB] or the default Contacts under Personal Folders. it seemed that the
contact info was being sent to some great Outlook void.

I am of the thought that this is an issue with sharing contacts via emailing
..vcf files,
when both the sender and recipient do not have the save version of
Office/Outlook installed.

in trying to resolve this issue for my end user, I have discovered that
Sue's answer above was the best work around. if the contact info comes to
her in a either a .vcf or .msg file, the user is able to drag & drop the file
into her contacts and the new contact appears in her Contacts, where it
should be.

thank you for your reply,

~s

Again, if you are using IMO mode of Outlook (which apparently you are) you
are not using the Outlook Address Book, you are using the WAB. You should
check to see if perhaps the file is being save to the WAB. Also, look for
another Contacts Folder in your profile that might be receiving the record.
--
Russ Valentine
[MVP-Outlook]

Thank you for your reply Sue. I do appreciate it.

the file indeed is a .vcf file and was sent to my end user from someone
else
inside our company who may have a different version of Outlook.

when this problem first arose, .vcf files were defaulting to Lotus
Organizer. I changed the default program to open the file to Outlook.exe.
this user has Outlook 2000 installed. I am not experiencing the same
issue
with my Outlook - 2003 - I can open the .vcf file and it does save to my
Contacts.

on the end user's pc, the vcf file opens in the default Outlook contact
template with all information about the contact there. when you click
save &
close, the new contact isn't added to the users contact list. I will see
if
dragging & dropping works and if so, I will reply.

thanks again,

~s

 

[Russ Valentine [MVP-Outlook]]

Well FWIW, I've not seen this issue since they finally did away with IMO.
There were several issues back in those days when VCF files would get
associated with OE instead of Outlook, presumably because Outlook uses OE's
address book engine. As I recall, the fix was to reset all associations to
Outlook AFTER the address book sharing had been established.
--
Russ Valentine
[MVP-Outlook]

hello Russ,

in my first reply to you, I did mention that we use IMAP which is IMO.
along with details that the .vcf file was not saving to the Address Book
[WAB] or the default Contacts under Personal Folders. it seemed that the
contact info was being sent to some great Outlook void.

I am of the thought that this is an issue with sharing contacts via
emailing
.vcf files,
when both the sender and recipient do not have the save version of
Office/Outlook installed.

in trying to resolve this issue for my end user, I have discovered that
Sue's answer above was the best work around. if the contact info comes to
her in a either a .vcf or .msg file, the user is able to drag & drop the
file
into her contacts and the new contact appears in her Contacts, where it
should be.

thank you for your reply,

~s

Again, if you are using IMO mode of Outlook (which apparently you are)
you
are not using the Outlook Address Book, you are using the WAB. You should
check to see if perhaps the file is being save to the WAB. Also, look for
another Contacts Folder in your profile that might be receiving the
record.
--
Russ Valentine
[MVP-Outlook]

Thank you for your reply Sue. I do appreciate it.

the file indeed is a .vcf file and was sent to my end user from someone
else
inside our company who may have a different version of Outlook.

when this problem first arose, .vcf files were defaulting to Lotus
Organizer. I changed the default program to open the file to
Outlook.exe.
this user has Outlook 2000 installed. I am not experiencing the same
issue
with my Outlook - 2003 - I can open the .vcf file and it does save to
my
Contacts.

on the end user's pc, the vcf file opens in the default Outlook contact
template with all information about the contact there. when you click
save &
close, the new contact isn't added to the users contact list. I will
see
if
dragging & dropping works and if so, I will reply.

thanks again,

~s


:

You might not have received a vCard .vcf file at all. (You can check
by
trying to save the attachment.) If you received a native Outlook
contact,
it will be a .msg file attachment. In that case, try dragging the
attachment to your Contacts folder.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Outlook 2000

after recieving a v card, opening and saving, the contact
information
is not
saved in either my contacts or address book. any suggestions?

 

[Guest]

Thanks Sue... the drag & drop is a good work around for this.

~s