Newell’s tongue-lashing came after a Gartner analyst got everyone bent out of shape with a
single word summary of Windows 8 when a touchscreen isn’t available: "Bad".
For once, it was a mercifully succinct comment from an industry analyst. However, the Gartner man has since retracted the statement, claiming he was taken out of context. But it reminded everyone that analysts' advice and views are partisan and often paid for: if their declarations are not slyly touting their services to vendors, then their words have been bought by companies to trumpet the brilliance of some new product or strategy.
This is why Microsoft pays IDC to write nice vapid things about how each new version of Windows will produce multi-million-dollar market opportunities around the world.
Question is, do the words of an ex-Microsoftie have more credibility?