M
M K
Hi!
I have been given a DELL Inspiron E1505 laptop computer to try to repair for
someone. The manual for the computer says that no Windows reinstalation
disks are necessary or provided as I must use Windows System Restore or a
utility that restores the hard drive to the original factory state. In
attempting to use System Restore the system hung in operation and did not
restore. When I boot, in any mode, the mouse and keyboard will seize up
just at Windows logon. I can no longer access System Restore. I neither
can boot in safe mode and booting with "last known good" seizes up also.
Using the mafacturer's recomendation for restoring the OS would delete all
data files on the computer as it is restored to the original factory state.
I would like not to loose the data on the computer if possible.
I had an idea that I could try to use an OEM Windows Xp home reinstalation
disk from an old Gateway desktop computer to try to repair the instalation
as I have used it once to repair the Gateway. I would like to know if this
can be done.
More specifically I would like to know:
1) If there would be issues with the CD key. Can I use the key for the OEM
version or must I use one intended for the laptop. Where would I find this
key if I do not have reinstalation disks and the computer is not bootable.
2)Are there any issues for product activation that could cause problems? I
am repairing not reinstalling Windows on the computer so I would think
Microsoft would not mind.
3)Would there be problems if I use the OEM disks which were intended for a
desktop and not a laptop? I am thinking thata drivers for the laptop would
not install. However I am thinking if I could repair Windows on the laptop
I could concievably down load any drivers for the system from the internet
or hopefully be able to try another System Restore restoring the computer to
a previous state.
Failing the above I am thinking I possibly could try to fix the mouse and
keyboard problem by booting to the recovery CD and manually copying over
replacement files. I know how to access the CD but not what needs to copy
or where to. Regaining some control of the computer would allow me to at
least be able to try another System Restore again.
Any help here would be greatly appreciated.
Thanks
Max
I have been given a DELL Inspiron E1505 laptop computer to try to repair for
someone. The manual for the computer says that no Windows reinstalation
disks are necessary or provided as I must use Windows System Restore or a
utility that restores the hard drive to the original factory state. In
attempting to use System Restore the system hung in operation and did not
restore. When I boot, in any mode, the mouse and keyboard will seize up
just at Windows logon. I can no longer access System Restore. I neither
can boot in safe mode and booting with "last known good" seizes up also.
Using the mafacturer's recomendation for restoring the OS would delete all
data files on the computer as it is restored to the original factory state.
I would like not to loose the data on the computer if possible.
I had an idea that I could try to use an OEM Windows Xp home reinstalation
disk from an old Gateway desktop computer to try to repair the instalation
as I have used it once to repair the Gateway. I would like to know if this
can be done.
More specifically I would like to know:
1) If there would be issues with the CD key. Can I use the key for the OEM
version or must I use one intended for the laptop. Where would I find this
key if I do not have reinstalation disks and the computer is not bootable.
2)Are there any issues for product activation that could cause problems? I
am repairing not reinstalling Windows on the computer so I would think
Microsoft would not mind.
3)Would there be problems if I use the OEM disks which were intended for a
desktop and not a laptop? I am thinking thata drivers for the laptop would
not install. However I am thinking if I could repair Windows on the laptop
I could concievably down load any drivers for the system from the internet
or hopefully be able to try another System Restore restoring the computer to
a previous state.
Failing the above I am thinking I possibly could try to fix the mouse and
keyboard problem by booting to the recovery CD and manually copying over
replacement files. I know how to access the CD but not what needs to copy
or where to. Regaining some control of the computer would allow me to at
least be able to try another System Restore again.
Any help here would be greatly appreciated.
Thanks
Max