Using "Advanced Find" in other people's inboxes

  • Thread starter Thread starter David Metters
  • Start date Start date
D

David Metters

I have set up a group of users to open an 'additional inbox' of a person
soon to retire so they can reference his extensive email history. They are
all members of a group that have ownership rights for each of the hundred or
so folders and sub folders.

They can not use the Advanced Find function as the original owner can to
find email buried deep within the inbox folder structure, nor email that is
only a few subfolders deep.

It this a known limitation of Outlook 2000 running on Exchange 5.5 sp4? Or
is there something I can do to rectify the problem?

Many thanks,

David.
 
It's a known limitation of the Exchange store provider, depending on how you
open the folder. If opened as a mailbox that is part of the profile (in the
Advanced tab in the Exchange account settings) then you can search a folder
and its subfolders. If opened using File, Open, Other User's Folder then you
can't.
 
I have set them up to open as a mailbox that is part of their profile, but
they still can not search it as successfully as the original owner.
 
I don't have that problem running on Outlook 2000 SP3 and Exchange server
5.5 SP4 here on the alternate mailboxes I open as part of my profile.
However, I am owner on the sales, support, webmaster, etc. mailboxes so that
might make a difference.
 
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