Using a HDD on a VIA SATA Controller result no SMART datas? Why?

[ANTant]

Hello.

I have my third internal HDD (Seagate Barracuda 7200.7 Plus ST3120026A 120 GB (8 MB cache; 7200 RPM)) connected to
the VIA SATA Controller. The reason for this setup is because I have three internal HDDs and two CD/DVD drives
(one is a burner). Also, using the onboard Promise controller seems to fail to boot up my Windows XP 100% of the
times (no idea why). You can read the rest of my primary/gaming machine details at
http://alpha.zimage.com/~ant/antfarm/about/computers.txt ...

With this VIA controller setup, the HDD cannot seem to provide SMART information. Basically, it is like USB
external HDDs. Is this normal? If so, then are there other ways to get the SMART information without hooking up
this drive to master and slave setup?

Thank you in advance.
--
"Be thine enemy an ant, see in him an elephant." --Turkish Proverb
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Please remove ANT if replying by e-mail.
( )

 

[Rod Speed]

(e-mail address removed) wrote

I have my third internal HDD (Seagate Barracuda 7200.7 Plus
ST3120026A 120 GB (8 MB cache; 7200 RPM)) connected to
the VIA SATA Controller. The reason for this setup is because
I have three internal HDDs and two CD/DVD drives (one is a burner).

Also, using the onboard Promise controller seems to fail to
boot up my Windows XP 100% of the times (no idea why).

Has that always been the case, even prior to the death of the 250W PSU ?

You can read the rest of my primary/gaming machine details at
http://alpha.zimage.com/~ant/antfarm/about/computers.txt ...

With this VIA controller setup, the HDD cannot seem to provide SMART
information. Basically, it is like USB external HDDs. Is this normal?

Depends on what you are using to get the SMART data.

Its certainly normal with Everest, it often cant see the SMART data
with drives that arent on the standard motherboard ata controllers.

If so, then are there other ways to get the SMART information
without hooking up this drive to master and slave setup?

Try smartctl on the knoppix bootable CD.

It sees a lot more drives than everest does.

 

[ANTant]

(e-mail address removed) wrote

Has that always been the case, even prior to the death of the 250W PSU ?

No, 250 watts was my Linux box with my ASUS A7V333 and the Quantum HDD that got killed by the PSU death. Again,
don't get confused: http://alpha.zimage.com/~ant/antfarm/about/computers.txt ... The controller was referring to
the ASUS K8V SE Deluxe motherboard. Andthat problem has been there since I got K8V SE IIRC.

Depends on what you are using to get the SMART data.

Its certainly normal with Everest, it often cant see the SMART data
with drives that arent on the standard motherboard ata controllers.

Awesome! Good, I don't need to boot with my KNOPPIX. However, smarctrl has mopre details than Everest:

ID Attribute Description Threshold Value Worst Data Status
01 Raw Read Error Rate 6 63 56 17195307 OK: Value is normal
03 Spin Up Time 0 97 96 0 OK: Always passing
04 Start/Stop Count 20 100 100 29 OK: Value is normal
05 Reallocated Sector Count 36 100 100 0 OK: Value is normal
07 Seek Error Rate 30 72 60 19456891 OK: Value is normal
09 Power-On Time Count 0 82 82 15780 OK: Always passing
0A Spin Retry Count 97 100 100 0 OK: Value is normal
0C Power Cycle Count 20 100 100 882 OK: Value is normal
C2 Temperature 0 45 55 45 OK: Always passing
C3 Hardware ECC Recovered 0 63 55 17195307 OK: Always passing
C5 Current Pending Sector Count 0 100 100 0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0 OK: Always passing
C8 Write Error Rate 0 100 253 0 OK: Always passing
CA <vendor-specific> 0 100 253 0 OK: Always passing

Anything odd? This was the drive that gave me these errors:
Event Type: Error
Event Source: viamraid
Event Category: None
Event ID: 9
Date: 5/20/2006
Time: 4:19:13 PM
User: N/A
Computer: WindowsXP
Description:
The device, \Device\Scsi\viamraid1, did not respond within the timeout period.For more information, see Help and
Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 10 00 01 00 6a 00 ......j.
0008: 00 00 00 00 09 00 04 c0 .......?
0010: 00 01 00 00 00 00 00 00 ........
0018: 6a 14 00 00 00 00 00 00 j.......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........


Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 5/20/2006
Time: 4:19:13 PM
User: N/A
Computer: WindowsXP
Description:
An error was detected on device \Device\Harddisk2\D during a paging operation.For more information, see Help and
Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...?.
0008: 00 00 00 00 33 00 04 80 ....3..0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 57 47 44 00 00 00 00 00 WGD.....
0030: ff ff ff ff 03 00 00 00 ????....
0038: 40 00 00 04 00 00 00 00 @.......
0040: ff 20 0a 12 80 03 20 40 ? ..?. @
0048: 00 00 01 00 0a 00 00 00 ........
0050: 00 00 00 00 d0 65 31 87 ....?e1?
0058: 00 00 00 00 c8 c4 48 87 ....??H?
0060: 00 00 00 00 de 25 c3 08 ....?%?.
0068: 2a 00 08 c3 25 de 00 00 *..?%?..
0070: 80 00 00 00 00 00 00 00 ?.......
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........


For kicks, I tried defragging my HDD (yes, a bad idea but datas were mostly videos that I was going to nuke, so I
was not that concerned losing them). I got the same errors as above, some freezes/pauses on my computer, plus
these new errors:

Event Type: Information
Event Source: i8042prt
Event Category: None
Event ID: 12
Date: 5/19/2006
Time: 8:12:33 AM
User: N/A
Computer: WindowsXP
Description:
The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the PS/2 mouse
properties in device manager).For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 08 00 01 00 62 00 ......b.
0008: 00 00 00 00 0c 00 05 40 .......@
0010: 28 05 00 00 00 00 00 00 (.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 18 00 00 00 60 09 00 00 ....`...

Event Type: Information
Event Source: i8042prt
Event Category: None
Event ID: 12
Date: 5/19/2006
Time: 8:12:33 AM
User: N/A
Computer: WindowsXP
Description:
The ring buffer that stores incoming mouse data has overflowed (buffer size is configurable via the PS/2 mouse
properties in device manager).For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 08 00 01 00 62 00 ......b.
0008: 00 00 00 00 0c 00 05 40 .......@
0010: 28 05 00 00 00 00 00 00 (.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 18 00 00 00 60 09 00 00 ....`...

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 15
Date: 5/19/2006
Time: 8:12:34 AM
User: N/A
Computer: WindowsXP
Description:
The device, \Device\Harddisk2\D, is not ready for access yet.For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...?.
0008: 00 00 00 00 0f 00 04 c0 .......?
0010: 04 01 00 00 9d 00 00 c0 ....?..?
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 86 13 1e 00 00 00 00 00 ?.......
0030: ff ff ff ff 01 00 00 00 ????....
0038: 40 00 00 4a 00 00 00 00 @..J....
0040: ff 20 0a 12 88 00 20 40 ? ..?. @
0048: 00 50 00 00 0a 00 00 00 .P......
0050: 00 70 a9 86 a8 5f 23 87 .p???_#?
0058: 00 00 00 00 c8 b3 1c 87 ....??.?
0060: 00 00 00 00 f6 d2 0a 08 ....??..
0068: 2a 00 08 0a d2 f6 00 00 *...??..
0070: 28 00 00 00 00 00 00 00 (.......
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: Ftdisk
Event Category: Disk
Event ID: 57
Date: 5/19/2006
Time: 8:12:34 AM
User: N/A
Computer: WindowsXP
Description:
The system failed to flush data to the transaction log. Corruption may occur.For more information, see Help and
Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 be 00 ......?.
0008: 02 00 00 00 39 00 04 80 ....9..?
0010: 00 00 00 00 9d 00 00 c0 ....?..?
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

chkdsk.exe /r /f found one of the files got lost cluster and fixed it.

Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 12
Date: 5/19/2006
Time: 8:12:34 AM
User: N/A
Computer: WindowsXP
Description:
The device 'ST312002 6A SCSI Disk Device' (SCSI\Disk&Ven_ST312002&Prod_6A&Rev_3.06\4&17c50b7c&0&000) disappeared
from the system without first being prepared for removal.For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....


I am still trying to reproduce this but haven't seen it since Saturday late afternoon. I tried, tried, tried again
to reproduce but no luck so far. Remember, this is on the K8V SE Deluxe gaming/primary machine (500 watts PSU).

Try smartctl on the knoppix bootable CD.

It sees a lot more drives than everest does.

Agreed on that. Now, need to find time to reboot. Maybe tomorrow night. I wonder if there are any other Windows
programs that can do the same like smartctl.
--
"Be thine enemy an ant, see in him an elephant." --Turkish Proverb
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Please remove ANT if replying by e-mail.
( )

 

[Rod Speed]

(e-mail address removed) wrote

Awesome! Good, I don't need to boot with my KNOPPIX.
However, smarctrl has more details than Everest:

Yeah, and you can run the smart test using it too.

ID Attribute Description Threshold Value Worst Data Status
01 Raw Read Error Rate 6 63 56 17195307 OK: Value is normal
03 Spin Up Time 0 97 96 0 OK: Always passing
04 Start/Stop Count 20 100 100 29 OK: Value is normal
05 Reallocated Sector Count 36 100 100 0 OK: Value is normal
07 Seek Error Rate 30 72 60 19456891 OK: Value is normal
09 Power-On Time Count 0 82 82 15780 OK: Always passing
0A Spin Retry Count 97 100 100 0 OK: Value is normal
0C Power Cycle Count 20 100 100 882 OK: Value is normal
C2 Temperature 0 45 55 45 OK: Always passing

Thats a bit high with that room temp, as I said.

C3 Hardware ECC Recovered 0 63 55 17195307 OK: Always passing
C5 Current Pending Sector Count 0 100 100 0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 200 0 OK: Always passing
C8 Write Error Rate 0 100 253 0 OK: Always passing
CA <vendor-specific> 0 100 253 0 OK: Always passing

Anything odd?

Nope, thats all fine, no hint of any problem except
maybe the drive temp when the room was hotter.

This was the drive that gave me these errors:

Event Type: Error
Event Source: viamraid
Event Category: None
Event ID: 9
Date: 5/20/2006
Time: 4:19:13 PM
User: N/A
Computer: WindowsXP
Description:
The device, \Device\Scsi\viamraid1, did not respond within the
timeout period.For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 10 00 01 00 6a 00 ......j.
0008: 00 00 00 00 09 00 04 c0 .......?
0010: 00 01 00 00 00 00 00 00 ........
0018: 6a 14 00 00 00 00 00 00 j.......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........


Event Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 5/20/2006
Time: 4:19:13 PM
User: N/A
Computer: WindowsXP
Description:
An error was detected on device \Device\Harddisk2\D during a paging
operation.For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...?.
0008: 00 00 00 00 33 00 04 80 ....3..0010: 2d 01 00 00 00 00 00 00
-....... 0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 57 47 44 00 00 00 00 00 WGD.....
0030: ff ff ff ff 03 00 00 00 ????....
0038: 40 00 00 04 00 00 00 00 @.......
0040: ff 20 0a 12 80 03 20 40 ? ..?. @
0048: 00 00 01 00 0a 00 00 00 ........
0050: 00 00 00 00 d0 65 31 87 ....?e1?
0058: 00 00 00 00 c8 c4 48 87 ....??H?
0060: 00 00 00 00 de 25 c3 08 ....?%?.
0068: 2a 00 08 c3 25 de 00 00 *..?%?..
0070: 80 00 00 00 00 00 00 00 ?.......
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Its possible those were with the drive much hotter.

For kicks, I tried defragging my HDD (yes, a bad idea but datas were
mostly videos that I was going to nuke, so I was not that concerned
losing them). I got the same errors as above, some freezes/pauses on
my computer, plus these new errors:

Event Type: Information
Event Source: i8042prt
Event Category: None
Event ID: 12
Date: 5/19/2006
Time: 8:12:33 AM
User: N/A
Computer: WindowsXP
Description:
The ring buffer that stores incoming mouse data has overflowed
(buffer size is configurable via the PS/2 mouse properties in device
manager).For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 08 00 01 00 62 00 ......b.
0008: 00 00 00 00 0c 00 05 40 .......@
0010: 28 05 00 00 00 00 00 00 (.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 18 00 00 00 60 09 00 00 ....`...

Event Type: Information
Event Source: i8042prt
Event Category: None
Event ID: 12
Date: 5/19/2006
Time: 8:12:33 AM
User: N/A
Computer: WindowsXP
Description:
The ring buffer that stores incoming mouse data has overflowed
(buffer size is configurable via the PS/2 mouse properties in device
manager).For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 08 00 01 00 62 00 ......b.
0008: 00 00 00 00 0c 00 05 40 .......@
0010: 28 05 00 00 00 00 00 00 (.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 18 00 00 00 60 09 00 00 ....`...

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 15
Date: 5/19/2006
Time: 8:12:34 AM
User: N/A
Computer: WindowsXP
Description:
The device, \Device\Harddisk2\D, is not ready for access yet.For more
information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 04 00 68 00 01 00 b6 00 ..h...?.
0008: 00 00 00 00 0f 00 04 c0 .......?
0010: 04 01 00 00 9d 00 00 c0 ....?..?
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 86 13 1e 00 00 00 00 00 ?.......
0030: ff ff ff ff 01 00 00 00 ????....
0038: 40 00 00 4a 00 00 00 00 @..J....
0040: ff 20 0a 12 88 00 20 40 ? ..?. @
0048: 00 50 00 00 0a 00 00 00 .P......
0050: 00 70 a9 86 a8 5f 23 87 .p???_#?
0058: 00 00 00 00 c8 b3 1c 87 ....??.?
0060: 00 00 00 00 f6 d2 0a 08 ....??..
0068: 2a 00 08 0a d2 f6 00 00 *...??..
0070: 28 00 00 00 00 00 00 00 (.......
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: Ftdisk
Event Category: Disk
Event ID: 57
Date: 5/19/2006
Time: 8:12:34 AM
User: N/A
Computer: WindowsXP
Description:
The system failed to flush data to the transaction log. Corruption
may occur.For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 be 00 ......?.
0008: 02 00 00 00 39 00 04 80 ....9..?
0010: 00 00 00 00 9d 00 00 c0 ....?..?
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Looks like the motherboard might be the problem.

chkdsk.exe /r /f found one of the files got lost cluster and fixed it.

Lost clusters are trivial, they're usually due to
a system crash or reboot due to a mains flick etc.

Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 12
Date: 5/19/2006
Time: 8:12:34 AM
User: N/A
Computer: WindowsXP
Description:
The device 'ST312002 6A SCSI Disk Device'
(SCSI\Disk&Ven_ST312002&Prod_6A&Rev_3.06\4&17c50b7c&0&000)
disappeared from the system without first being prepared for
removal.For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....

I am still trying to reproduce this but haven't seen it since
Saturday late afternoon. I tried, tried, tried again to reproduce
but no luck so far. Remember, this is on the K8V SE Deluxe
gaming/primary machine (500 watts PSU).

Seems unlikely that those were due to the system
temp, even on a hotter day, but its possible. The
cpu temp is on the high side even for an athlon.

Agreed on that. Now, need to find time to reboot. Maybe
tomorrow night. I wonder if there are any other Windows
programs that can do the same like smartctl.

I havent noticed one, not that I have looked that hard.

I normally just use everest and smartctl when it doesnt see the smart data.
Mainly because I like the format that they both use to display the data.

 

[ANTant]

(e-mail address removed) wrote

Yeah, and you can run the smart test using it too.

Good point there too. It is in my to do list if I still have problems.

Thats a bit high with that room temp, as I said.

Nope, thats all fine, no hint of any problem except
maybe the drive temp when the room was hotter.

The drive is about three years old.

This was the drive that gave me these errors:

Its possible those were with the drive much hotter.

You know. I was thinking about heat too, but then I was able to reproduce them when it was cooler. Saturday's
afternoon was a bit warm!!

Looks like the motherboard might be the problem.

Or just the controller? Hmm, I wonder wh yit is failing. Maybe Caps as you said?

Lost clusters are trivial, they're usually due to
a system crash or reboot due to a mains flick etc.

Or defrag that failed, ehhe!

Seems unlikely that those were due to the system
temp, even on a hotter day, but its possible. The
cpu temp is on the high side even for an athlon.

I havent noticed one, not that I have looked that hard.

I normally just use everest and smartctl when it doesnt see the smart data.
Mainly because I like the format that they both use to display the data.

Ah. But it saves time to reboot!! Hence, why we need a Windows one.
--
"Be thine enemy an ant, see in him an elephant." --Turkish Proverb
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Please remove ANT if replying by e-mail.
( )

 

[Arno Wagner]

Hello.

I have my third internal HDD (Seagate Barracuda 7200.7 Plus
ST3120026A 120 GB (8 MB cache; 7200 RPM)) connected to the VIA SATA
Controller. The reason for this setup is because I have three
internal HDDs and two CD/DVD drives (one is a burner). Also, using
the onboard Promise controller seems to fail to boot up my Windows
XP 100% of the times (no idea why). You can read the rest of my
primary/gaming machine details at
http://alpha.zimage.com/~ant/antfarm/about/computers.txt ...

With this VIA controller setup, the HDD cannot seem to provide SMART
information. Basically, it is like USB external HDDs. Is this
normal? If so, then are there other ways to get the SMART
information without hooking up this drive to master and slave setup?

Getting SMART from SATA is a bit different than getting it from
ATA. Linux can do it for SATA since Kernel 2.6.15, i.e. you are
experiencing a limitation of your software.

Arno

 

[Eric Gisin]

More bullshit from Arnie the Troll. The ATA commands are identical.

 

[Folkert Rienstra]

Getting SMART from SATA is a bit different than getting it from ATA.
Nonsense.

Linux can do it for SATA since Kernel 2.6.15, i.e. you are
experiencing a limitation of your software.

Arno

 

[Folkert Rienstra]

(e-mail address removed) wrote


Yeah, and you can run the smart test using it too.


Thats a bit high with that room temp, as I said.

Nope, thats all fine,
Nonsense.

no hint of any problem

a very big one in fact.

except maybe the drive temp when the room was hotter.

A high temperature by itself is not a problem if there are no other ill ef-
fects emanating from that and that should be visible from the SMART stats.