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Guest

I still have a problem with adware, spyware and user accounts.
I have a system with several user accounts. I have strange things
happenning such as pop ups and strange icons on my desktop and toolbars that
should not be there.
I have installed Adaware and spybot and the new microsoft beta software. I
also have mcafee. I am very confused with administrator and limited users
and I think this may well be my problem. I did the following:
Updated the various software ie adaware etc wihcih was loaded onto each user
account. Turned off System restore and booted into safe mode and ran all the
software and removed anything that it found. I did this in all of the user
accounts. I then booted back into normal mode and turned back on system
restore. I still had the toolbar and used the uninstall program to remove
this, but on one of the user accounts it said I did not have rights. I also
keep getting prompts regarding blocking from the microsoft beta software. I
also get loads of popups now.
Do you think I should remove all the user accounts and just have one
administrator account and try and run the adaware software etc through this
only in safe mode?
I need to do this before the children get back from camp!!!
Does having messenger on my computer cuase me problems?
Please can somebody help me!!!
Sal
 
Sal said:
I still have a problem with adware, spyware and user accounts.
I have a system with several user accounts. I have strange things
happenning such as pop ups and strange icons on my desktop and
toolbars that should not be there.
I have installed Adaware and spybot and the new microsoft beta
software. I
also have mcafee. I am very confused with administrator and limited
users
and I think this may well be my problem. I did the following:
Updated the various software ie adaware etc wihcih was loaded onto
each user
account. Turned off System restore and booted into safe mode and ran
all the
software and removed anything that it found. I did this in all of the
user
accounts. I then booted back into normal mode and turned back on
system
restore. I still had the toolbar and used the uninstall program to
remove
this, but on one of the user accounts it said I did not have rights.
I also
keep getting prompts regarding blocking from the microsoft beta
software. I also get loads of popups now.
Do you think I should remove all the user accounts and just have one
administrator account and try and run the adaware software etc through
this only in safe mode?
I need to do this before the children get back from camp!!!
Does having messenger on my computer cuase me problems?
Please can somebody help me!!!
Sal
Click to expand...

Just for now, make all user accounts "Computer Administrator". Then
clean your computer per these removal steps:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

You will not need to run Ad-aware or your antivirus separately in the
different user accounts, but you should run Spybot in all accounts. I
can't address any issues with MSAS because I don't use it.

If you are still getting popups after removal, you will need to run
HijackThis and post your log on one of the forums listed on the website
(not here, please). Read the posting FAQ for the forum you choose.

Malke
 
Thank you - I will try this.

Malke said:
Just for now, make all user accounts "Computer Administrator". Then
clean your computer per these removal steps:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

You will not need to run Ad-aware or your antivirus separately in the
different user accounts, but you should run Spybot in all accounts. I
can't address any issues with MSAS because I don't use it.

If you are still getting popups after removal, you will need to run
HijackThis and post your log on one of the forums listed on the website
(not here, please). Read the posting FAQ for the forum you choose.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
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