Users need to have Admin-rights for printing on Xerox & IBM printe

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Guest

A very strange problem: We are using network-printers (on a W2K Server, SP4,
Active Directory DC) and users need to have administrator rights to be able
to print correctly on Xerox and IBM printers. For our HP printers these
rights are not necessary, because printing on these printers is not a
problem. We use W2K Pro als client pc’s.

When users print on Xerox or IBM printers, there is no text on the paper
(only graphics). When a user sends a test-page to these printers the only
thing on the paper is the Windows 2000 logo on the upper left. When I give
the user Administrator-rights the test-page prints correctly.

It’s not a policy-setting because I’ve tested with a user without a group
policy.

Does anybody know a way to solve this problem?

Paolo
 
When users print on Xerox or IBM printers, there is no text on the paper
(only graphics). When a user sends a test-page to these printers the only
thing on the paper is the Windows 2000 logo on the upper left. When I give
the user Administrator-rights the test-page prints correctly.
Click to expand...

Download REGMON and FILEMON from www.sysinternals.com. Logon as a user, run
REGMON/FILEMON under an admin account (RUNAS) and scan what happens during
printing. There is a highlight function otherwise you will be lost to look
for ACCDENIED or ACCESS DENIED.

I suppose there is a permission problem within the file system. Some printer
driver developers are using temporary data to be stored in the printer
directory.
Change permissions as needed.

Ciao, Walter
 
This-line-intentionally-left-blank said:
Download REGMON and FILEMON from www.sysinternals.com. Logon as a user, run
REGMON/FILEMON under an admin account (RUNAS) and scan what happens during
printing. There is a highlight function otherwise you will be lost to look
for ACCDENIED or ACCESS DENIED.

I suppose there is a permission problem within the file system. Some printer
driver developers are using temporary data to be stored in the printer
directory.
Change permissions as needed.

Ciao, Walter
Click to expand...


Great tools! With Filemon I found out that users need to have write
permissions on the Fonts directory on the printserver.

Thanx Walter!

Paolo
 
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