users can't print

  • Thread starter Thread starter brevetodes
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brevetodes

winxp pro:

this is event log: when trying to print from MSWord for instance ( as a
user) :
"Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 29/11/2004
Time: 22:13:26
User: BREVETODES\Guest
Computer: BREVETODES
Description:
The description for Event ID ( 6161 ) in Source ( Print ) cannot be found.
The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
Microsoft Word - Document1; Guest; hp deskjet 990c series; NT EMF 1.008;
18087936; 0; 1; 0; \\BREVETODES; 5 (0x5); . "


In print manager I can see very quick spooling and document printing but the
printer never prints. I can print from a other compueter to this shared
printer , I can print as a Administrator. I can print though as a user when
I set : print directly to printer. So it looks like spooling doesnot work
for other users and does for Administrator on the same computer. Another
computer connected can print to this printer.

What is happening ?

Greetings Frans
 
I'm having what appears to be a very similar issue with a Brother
MFC-5100 under Windows XP SP2. Print jobs are deleted almost
immediately from the queue without actually printing, and result in the
following system log message.

The description for Event ID ( 6161 ) in Source ( Print ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following
information is part of the event: WRM Sample 2005.xls, David, Brother
MFC-5100C, NT EMF 1.008, 27308, 0, 1, 0, \\DAVESLAPTOP, 1121 (0x461),
..

This appears to have a different error code than the parent post. What
is it, and is there a concise list of these codes somewhere in the KB
for future reference? I've tried searching for all the terms I can
think of without any success.


Error 5 is access denied. Most likely the user accounts were denied
access
to \windows\system32\spool\printers. Check the security on this
directory.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"brevetodes" cfranswentzel#@#hotmail.com wrote in message
winxp pro:

this is event log: when trying to print from MSWord for instance ( as
a
user) :
"Event Type: Error
Event Source: Print
Event Category: None
Event ID: 6161
Date: 29/11/2004
Time: 22:13:26
User: BREVETODES\Guest
Computer: BREVETODES
Description:
The description for Event ID ( 6161 ) in Source ( Print ) cannot be
found.
The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may
be
able to use the /AUXSOURCE= flag to retrieve this description; see
Help-
and-
Support for details. The following information is part of the event:
Microsoft Word - Document1; Guest; hp deskjet 990c series; NT EMF
1.008;
18087936; 0; 1; 0; \\BREVETODES; 5 (0x5); . "


In print manager I can see very quick spooling and document printing
but-
the-
printer never prints. I can print from a other compueter to this
shared
printer , I can print as a Administrator. I can print though as a
user-
when-
I set : print directly to printer. So it looks like spooling doesnot
work
for other users and does for Administrator on the same computer.
Another
computer connected can print to this printer.

What is happening ?

Greetings Frans


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