USERNAME, PASSWORD Vs. WEBsite

  • Thread starter Thread starter gbradley
  • Start date Start date
G

gbradley

After doing the suggested resolution (below) the problem
still occurs. Any other suggestions ??

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PROBLEM:
using IE6.0 w/WinXP...Website kicks username & password
back to login page...need to find the fix !!
Does not seem to be the website, user can login on
different computer with no problems. ONLY HAPPENS ON this
individual XP computer...HELP

RESOLUTION:
Delete any cookies for the site. Also, if using
AutoComplete, clear the
store and start over: Internet Options> Content>
AutoComplete> Clear Forms
and Clear Passwords.
 
In addition to clearing cookies, on the same properties tab delete files
(accept the option to delete all offline content) clear history and try
again. If that fails, make absolutely sure you have properly typed the ID
and password.
 
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