user profile (HELP)

  • Thread starter Thread starter kathy
  • Start date Start date
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kathy

I truly hope someone can help with this mess. My husband
was admin of our computer. I also was set up as admid. he
deleted his and sent some of his files to my desktop. I
set him back up on a new user account but...nothing works
on his screen. When we try to open up a file, the box
above states (windows can not locate the user profile). I
was instructed on how to copy user data to a new user
profile and how to take over ownership of a file or
folder. I was told to set the computer in safe mode by
restarting and pushing several times F8 untill I got a
display. I am not getting anything on my screen. It just
boots me back up to where I was. Ok, so what am I doing
wrong that I can't get into safe mode? PLEASE HELP....
 
You're supposed to press F8 right after the computer starts when you see a
white progress bar on the black screen, before the Windows logo is displayed
(you only have a few seconds to do it).

Here's the proper way of recreating a user profile:
http://support.microsoft.com/?kbid=318011
 
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