User.exe file causes incessant crashes!

  • Thread starter Thread starter damosimpson
  • Start date Start date
D

damosimpson

Hey

Just upgraded to Win ME from Win98 (ok, so a bit behind the times).
Everything working fine except IE (version 6.0.2800) which crashes
every other time I click on the address bar and start to type a URL.

Can anyone shed any light on the cause and suggest a solution? Have
kept IE up-to-date with updates.

Thanks!
 
Hi,
There's a very good possibility that this is being caused by malware-
especially since the address bar is involved.

Start by downloading and running CWShredder, Ad-aware and Spybot. Check for
updates before running Ad-aware or Spybot.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

If unsuccessful with those programs, you may have to post a HijackThis log
for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30

Be patient. It's a busy forum.

HijackThis logs are also analyzed at these (and other) forums. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php

There are other possible causes for the USER.EXE errors, such as outdated
video drivers, a corrupted cache or a conflict with another program.
See: http://www.mvps.org/inetexplorer/answers_10.htm#user.exe

And... this article may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

Hope this helps,
Don
[MS MVP- IE/OE]
 
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