User Accounts Tool Won't Open +Misc other problem

  • Thread starter Thread starter Guest
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G

Guest

Laptop was pre-installed as used computer at store where bought. It's a
legitimate license, verified on-line. One thing I notice is that Add/Remove
Programs shows a blank list. Even if I change the sort from "by name" to
Date or one of the other choices, the list still remains blank. Nothing from
Windows, from any programs installed, etc. Only thing I can figure out is
the store installed from a server "platform load" like a ghost. The next
thing which is causing me a larger problem is that the User Accounts tool
won't activate. It won't OPEN.

Is there something I can do "under the covers" to fix the problem? I have
already run Windows Update.

...........thanks
 
Hello,

I've seen something before - could it be possible that there's a very big
blank entry in your Add/Remove Programs list? If so, then you would have to
scroll down to see your programs.

Greetings,
P. Di Stolfo
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