User Accounts tool not opening

  • Thread starter Thread starter Jim
  • Start date Start date
J

Jim

I have just set a laptop with XP and have an Admin
account. When I want to add other user's and attempt to
do this through the 'User Accounts' tool in control
panel. Nothing happens - it doesn't open.
The only way that I can create or change user accounts is
through Computer Management - Local users and groups.
Does anyone know why this is happening. I would
preferably like to user the user acccounts tool.
 
Are you trying to add users on the stand alone lap top or are u working on a domain.

Regards

M. Rajesh

----- Jim wrote: -----

I have just set a laptop with XP and have an Admin
account. When I want to add other user's and attempt to
do this through the 'User Accounts' tool in control
panel. Nothing happens - it doesn't open.
The only way that I can create or change user accounts is
through Computer Management - Local users and groups.
Does anyone know why this is happening. I would
preferably like to user the user acccounts tool.
 
Jim,

Change the Windows Classic theme and try opening the User Accounts applet. If this works, the problem is with the theme you are using. Try this command as well:
mshta.exe "res://nusrmgr.cpl/nusrmgr.hta"

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:
http://support.microsoft.com/?kbid=129972
-------------------------------------------


I have just set a laptop with XP and have an Admin
account. When I want to add other user's and attempt to
do this through the 'User Accounts' tool in control
panel. Nothing happens - it doesn't open.
The only way that I can create or change user accounts is
through Computer Management - Local users and groups.
Does anyone know why this is happening. I would
preferably like to user the user acccounts tool.
 
Hi,

Thanks for replying.

I have switched to classic theme but it still does not
work. I have run the command that you suggested and
nothing happened - I didn't even get an error message.

I have restarted PC just to refresh but doesn't work.
Thanks for help tho.

Regards

James
-----Original Message-----
Jim,

Change the Windows Classic theme and try opening the
Click to expand...
User Accounts applet. If this works, the problem is with
the theme you are using. Try this command as well:
 
I have a similiar problem where the user account box in
the control panel is blank. Where you would normally see
the user names and the prompts to add a user, make
changes, etc.. it is just a white box. Any idea how to
repair this, will a reinstall on the top of the current
installation fix it? I tried changing to the classic
view, but there is no change. This is WINXP SP/1 with
current updates as of about 12/8/03.
 
James,

Try performing SFC /Scannow [Insert your XP CD in the drive and type "SFC /Scannow" in a DOS box]
Once the core files are restored, type "regsvr32 /i nusrmgr.cpl"
Restart

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:
http://support.microsoft.com/?kbid=129972
-------------------------------------------


Hi,

Thanks for replying.

I have switched to classic theme but it still does not
work. I have run the command that you suggested and
nothing happened - I didn't even get an error message.

I have restarted PC just to refresh but doesn't work.
Thanks for help tho.

Regards

James
-----Original Message-----
Jim,

Change the Windows Classic theme and try opening the
Click to expand...
User Accounts applet. If this works, the problem is with
the theme you are using. Try this command as well:
 
Bob,

I've seen this issue resolved by registering the Oleaut32.dll. Try this:

Click Start | Run | type "regsvr32 oleaut32.dll"
then "regsvr32 ole32.dll"
"regsvr32 /i shdocvw.dll"

If this does not help, try performing a system restore rollback.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:
http://support.microsoft.com/?kbid=129972
-------------------------------------------


I have a similiar problem where the user account box in
the control panel is blank. Where you would normally see
the user names and the prompts to add a user, make
changes, etc.. it is just a white box. Any idea how to
repair this, will a reinstall on the top of the current
installation fix it? I tried changing to the classic
view, but there is no change. This is WINXP SP/1 with
current updates as of about 12/8/03.
 
cheers for your help guys. It was related to an install
problem. Whole build was shot to pieces. Formatted HDD
and did clean build. All works fine now. Thanks Jim.
 
bob,
I think my installation was corrupt from the start.
I discovered lots of other errors so thought best to re-
install.
All works fine now.
Thanks
Regards
Jim
 
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