G
Guest
My sister-in-law purchased a new computer. The user accounts are messed up.
At first there were two administrator accounts. This was changed to no
administrator accounts. But the computer still thinks there is an
administrator account and asks for a password to type in. However there is no
place to type it. Therefore the user account are blocked and they do not have
access to the administrator account which means they can not do too much.
How can this be fixed. Is there a way to bypass the administrator password in
order to turn it off and to set up a new admnistrator. They do have a disk
to reload the operating system supplied by the manufacturer and this will be
used at a last resort. Please help. Thanks
At first there were two administrator accounts. This was changed to no
administrator accounts. But the computer still thinks there is an
administrator account and asks for a password to type in. However there is no
place to type it. Therefore the user account are blocked and they do not have
access to the administrator account which means they can not do too much.
How can this be fixed. Is there a way to bypass the administrator password in
order to turn it off and to set up a new admnistrator. They do have a disk
to reload the operating system supplied by the manufacturer and this will be
used at a last resort. Please help. Thanks