Use has issue with Outlook calendar

  • Thread starter Thread starter LaurenM
  • Start date Start date
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LaurenM

Hi all,

I have a user who is having two different issues with her Outlook calendar.
She is using a Windows XP operating system with Outlook 2003 on an Exchange
2003 server. She is an office assistant so she is a delegate for other users
and has a view of multiple calendars from her Outlook. Following are the
issues:

1. She all of a sudden is seeing gmail appointments in her Outlook calendar.
Only one user has a gmail account but those calendar appointments do not
appear in that user's Outlook account. They only appear in the office
assistant's calendar.

2. Sometimes when one of the users who she is a delegate for accepts a
meeting, it displays as if she (the office assistant) has accepted the
meeting and not the original acceptor.

Does anyone have any useful information on what may be going on here and how
to resolve these issues? I would be greatly appreciative if anyone could shed
some light!

Thanks,
LaurenM
 
Hi Diane,

Thanks so much for your response.

1. No, the gmail appointments are not hers. It is another user who uses
gmail. For some reason, that user's google calendar entries appear on the
delegate's calendar. What's even weirder is that those calendar entries are
not even on the user's Outlook calendar who has the gmail account.

2. For the MS article, it says this appplies to MS Office 2007 but the
delegate has Office 2003. Still okay to apply the registry change? Also, to
confirm, I am applying the regsitry change to the delegate's calendar, right?

Thank you!
LaurenM

Diane Poremsky said:
LaurenM;146942 said:
Hi all,

I have a user who is having two different issues with her Outlook
calendar.
She is using a Windows XP operating system with Outlook 2003 on an
Exchange
2003 server. She is an office assistant so she is a delegate for other
users
and has a view of multiple calendars from her Outlook. Following are
the
issues:

1. She all of a sudden is seeing gmail appointments in her Outlook
calendar.
Only one user has a gmail account but those calendar appointments do
not
appear in that user's Outlook account. They only appear in the office
assistant's calendar.

2. Sometimes when one of the users who she is a delegate for accepts a
meeting, it displays as if she (the office assistant) has accepted the
meeting and not the original acceptor.

Does anyone have any useful information on what may be going on here
and how
to resolve these issues? I would be greatly appreciative if anyone
could shed
some light!

Thanks,
LaurenM
Click to expand...

1. Are they her gmail appointments? Is she syncing with a smartphone
that syncs with gmail?

2. See if
http://support.microsoft.com/default.aspx?scid=kb;en-us;971937 applies


--
Diane Poremsky [MVP]

Diane Poremsky [MVP - Outlook]


http://forums.slipstick.com

.
Click to expand...
 
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