usb scanner is installed, but eXP cannot detect scanner

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have installed the drivers for usb scanner and device manager shows that
the driver is installed properly. However, image and scanner wizard cannot
detect the scanner. I have already added "Device: Image", "Device: USB" and
"Generic USB Input Device Support" in the target designer.

What else components I need to add?

Thank you for your help.
 
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