USB problem?

[Theresa Micheaux]

I am running Windows 2000 Pro, all the latest updates

Problem: I installed a Lexmark Z65n printer attached via USB so I could set
the IP address from the default. Once that was completed I disconnected the
printer from the USB and tried to attach to the printer via the IP address.
The printer via IP address was installed and shows Ready, but when I try to
print to it the printer trays "click", then nothing. I also have another
Win2K PC connected to it and it prints fine. I have uninstalled the
printer/software and reinstalled it several times and still no luck.

I need, think, to remove Lexmark USB entries from my regestry and reinstall
it. The problem is I I get for the below keys. I am logged on as the
Administrator while doing this. ANy suggesgtions would be appricated.

Cannot delete "registry name": Error while deleting key.

They are in
HKEY_LOCAL_MACHINE/System/ControlSet001/Enum/USB/Vid_403d&Pid_001a/13D006000
016874
HKEY_LOCAL_MACHINE/System/ControlSet002/Enum/USB/Vid_403d&Pid_001a/13D006000
016874
HKEY_LOCAL_MACHINE/System/ControlSet/Enum/USB/Vid_403d&Pid_001a/13D006000016
874
and
HKEY_LOCAL_MACHINE/System/ControlSet001/Enum/USBPRINT/LexmarkLexmark_Z65
HKEY_LOCAL_MACHINE/System/ControlSet002/Enum/USBPRINT/LexmarkLexmark_Z65
HKEY_LOCAL_MACHINE/System/ControlSet/Enum/USBPRINT/LexmarkLexmark_Z65

Thank You
Andre'

 

[Alan Morris\(MSFT\)]

Plug and Play creates the keys with system ACLs sometimes (I have no idea
why). Using regedit you can change the permissions on the keys (yea I know
you got access denied deleting them but you can change the permissions so
you can actually delete them). Right click on the Key / Permissions Add
the Computer\Administrators and give them full control. Now you can delete
the dang key.

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.