R
Rich T
I am having continual problems with USB ports stopping working at random.
Sometimes it is the port itself, so swapping the accessory to another port
fixes the problem. But sometimes the accessory itself seems to stop as
whichever port it is plugged into it does not work. Usually the problem
randomly fixes itself a few days later.
But this afternoon, for no apparent reason, my mouse stopped working. Then
all other USB accessories stopped working, including the keyboard.
I have spent all day trying to fix the problem - not having a mouse makes
everything very difficult. After multiple hard resets (ie pull the plug
out!) and reboots, I managed to get the keyboard to work. After figuring out
how to navigate using just a keyboard I managed to use device manager to
uninstall various USB dirvers, and after rebooting endlessly (and why is
Vista so slow to boot?) I finally managed to get a mouse to work (not my
usual Microsoft optical mouse - but the original Dell Mouse). It only works
on one port - if I plug it into any other ports it will not work. I can't
get any other accessories to work. My Microsoft mouse does not work in the
port where the Dell mouse works.
How can I fix this? I wouild guess there is some major problem with the USB
drivers, but I can't identify in device manager which USB hub driver to
delete. And I don't want to delete the driver that is controlling the mouse
by accident as it took about five hours work this afternoon just to get
mouse back.
I have already googled and installed all the USB cumulative hot fix for
Vista USB problems, and this seemed to have fixed some of the earlier
problems I was having, but unfortunately my optimism proved false...
Sometimes it is the port itself, so swapping the accessory to another port
fixes the problem. But sometimes the accessory itself seems to stop as
whichever port it is plugged into it does not work. Usually the problem
randomly fixes itself a few days later.
But this afternoon, for no apparent reason, my mouse stopped working. Then
all other USB accessories stopped working, including the keyboard.
I have spent all day trying to fix the problem - not having a mouse makes
everything very difficult. After multiple hard resets (ie pull the plug
out!) and reboots, I managed to get the keyboard to work. After figuring out
how to navigate using just a keyboard I managed to use device manager to
uninstall various USB dirvers, and after rebooting endlessly (and why is
Vista so slow to boot?) I finally managed to get a mouse to work (not my
usual Microsoft optical mouse - but the original Dell Mouse). It only works
on one port - if I plug it into any other ports it will not work. I can't
get any other accessories to work. My Microsoft mouse does not work in the
port where the Dell mouse works.
How can I fix this? I wouild guess there is some major problem with the USB
drivers, but I can't identify in device manager which USB hub driver to
delete. And I don't want to delete the driver that is controlling the mouse
by accident as it took about five hours work this afternoon just to get
mouse back.
I have already googled and installed all the USB cumulative hot fix for
Vista USB problems, and this seemed to have fixed some of the earlier
problems I was having, but unfortunately my optimism proved false...