usb port reboots the system//

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Everytime someone tries to use a flash drive at my college it reboots the
system(Gateway Eseries), and the usb ports only works while logged in under
the main administratior which requires a password. My supervisior tells me to
wipe the system and reinstall it again, but i know thats not right.
 
Does this happen on all computers with all USB flash drives?? If it happens
only to a specific computer check the logs via Event Viewer to see if
anything is recorded that may indicate the problem and you could also
disable automatically restart on system failure in System
properties/advanced/startup and recovery settings. Try different brand of
flash drive. If the flash drive does not use signed drivers then it can not
use server side installation and the user will need to be an administrator
to use it. The article below explains more. It discusses this problem with
USB printer but it is the same for USB flash drive. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;326473
 
Yes, it happens on all usb flash drives. i will try the solution you gave and
read the article and get back with you.
 
I tried the the disable the automatically restart, it worked one time after i
started the computer and tried the flash drive again an error message came up
saying check to make sure any new hardware or software is propely
installed...... Then it instructed me to disabe or remove any nwly installed
hardware or software, disable BIOS memory options such as caching or
shawdowing. I also tried the net start and net stop in command prompt, which
also didnt work.
 
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