USB Mouse (Kensington) doesn't work at start up

[Marilyn]

We have a new laptop and no matter what we try (driver
update, driver delete and let XP figure it out, USB and
Kensington device delete and let XP figure it out, etc.)
we cannot get it to work at start up. I can get it to
work by unplugging the USB connection and reinserting.
However, something will wear out over time and it just
shouldn't work this way.

I also disabled the touch pad on the laptop via BIOS to
try to make sure the two weren't competing (note: no
indication of conflicts in Device manager).

 

[anonymous]

Change to Belkin...
I've had two USB Kensington mice and neither would work
just like you state. Did everything you did and even
contacted Kensington.....no reply. Found Belkin and have
been using Belkin since.

 

[Guest]

Thanks, but I would like to try to make this work first. I have two other PC's with Kensington (and XP) but they are PS2 and this one is USB.