USB Modem Not Detected

  • Thread starter Thread starter Gary
  • Start date Start date
G

Gary

At the moment I use a USB broadband modem to conect to the internet. If I
leave it plugged in then Windows waits ages at the load-up screen and then
progresses to the log-in screen and when I log in the modem is not
available, as if it has not been detected. If I then unplug and then plug in
the modem Windows goes through its usual "New Hardware Detected" routine and
then the modem works fine. This is a real pain.

I have found that if I start up the PC with the modem unplugged then it goes
through the start-up screen in it's usual quick(ish) time, and if I then
plug in the modem at the log-in screen and wait a little while (say 15
seconds), then when I log-in the modem is there and connects no problem.

Can anyone shed any light, and hopefully a solution, on this issue.

Thanks,
Gary.
 
Garry

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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