USB Issues - Hardware Detection

  • Thread starter Thread starter n2hoops
  • Start date Start date
N

n2hoops

I just bought a new PC with USB 2.0 ports. My old PC had
USB 1.0. My camera and printer are both USB and worked
great on the old PC. I can't get either device to even be
detected on my new PC. I thought that the USB ports were
bad and the manufacturer replaced the entire PC - but I
am having the same problem on the new PC. Are there major
issues going from 1.0 to 2.0? I thought that 2.0 was
backwards complatible.

One other interesting note, when I plub my camera in, the
lights all turn on and blink - indicating something is
going on. However, I can't add the hardware because the
PC doesn't detect it. I have successfully installed the
drivers for both my camera and printer - with no luck.

Thanks in advance for your help - any suggestions are
appreciated.
 
Have you run Windows Update on the new PC? USB 2.0
support was added in Service Pack 1. If your PC did not
come with SP1 already installed then you'll need to run
Windows Update to get SP1 which includes USB 2.0 support.

You may also want to check the camera and printer Web
sites for updated drivers.
 
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