USB hot swap problem

  • Thread starter Thread starter Dick
  • Start date Start date
D

Dick

Whenever I connect my new USB card reader to a USB port on my desktop PC the
computer immediately shuts down and begins a reboot. It does the same if I
plug it in prior to startup. If I leave it connected the computer will
continue to reboot when it finds the card reader. It always happens with my
card reader, whether I plug it into a 2.0 or 1.0 USB port. No other
problems with my camera, thumb drives, etc. It just appears to be allergic
to the card reader. Trying the same thing on my Toshiba laptop causes no
problems at all. Both are XP SP2 with current updates. PC has an AMD and
the laptop a Celeron M. Suggestions appreciated. TIA, Dick
 
Dick said:
Whenever I connect my new USB card reader to a USB port on my desktop PC
the computer immediately shuts down and begins a reboot. It does the same
if I plug it in prior to startup. If I leave it connected the computer
will continue to reboot when it finds the card reader. It always happens
with my card reader, whether I plug it into a 2.0 or 1.0 USB port. No
other problems with my camera, thumb drives, etc. It just appears to be
allergic to the card reader. Trying the same thing on my Toshiba laptop
causes no problems at all. Both are XP SP2 with current updates. PC has
an AMD and the laptop a Celeron M. Suggestions appreciated. TIA, Dick
Click to expand...

Take a look in the event viewer to see if there's something being logged.
But considering it's happening on startup, I'm betting is some sort of
hardware incompatibility.

Do you have a USB extension cable? I've gotten them with USB gizmos, so
maybe you got one with your reader. See if the same thing happens with the
reader attached with the cable.
 
I have USB 1 and 2 ports and also an extension cable as you mentioned. The
same problem occurs regardless of where the USB cable from the card reader
is attached, and I've tried all three locations. Thanks for the suggestion.
Dick
 
you may have a short in the usb cable end.. Try another usb cable or
look closly at the one that's built in. compare it with another....

could happen!!
 
Thanks for that suggestion. I did check all of the connections as you
suggested, and used a magnifier, but nothing adverse was found. And the
same USB wire from the card reader works fine in my laptop. All other USB
connections on my desktop PC work fine when other connections are made, with
the one exception, which is the card reader. I'm sort of at a dead end at
the moment. I do appreciate the interest. Dick
 
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