USB Headset microphone problem

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  • Start date Start date
G

Guest

Hi,

I have been using a USB headset for VOIP calls recently and everything was
working fine. However yesterday the microphone stopped working. I tried
control panel -> sounds/audio -> voice -> test hardware (result: no voice
heard). The microphone was switched on and was not muted or anything
straightforward like that.

I assumed this was maybe a hardware problem but today the mic started
working again (and predictably then stopped after 30 minutes). Rebooting
didn't help either. After a bit of digging I found lots of other people have
been having a similar problem. Possibly driver related?

see Logitech forum link here:

http://forums.logitech.com/logitech/board/message?board.id=microphone_general&message.id=10

or here

http://forums.logitech.com/logitech/board/message?board.id=microphone_general&message.id=2

I'm using XP SP2 and so the driver should be PnP I've tried uninstalling the
driver/headset in Device manager. The headset driver is then reloaded by XP
but still no microphone. I tried updating the realtek driver (AC 97) but no
joy. I'm running out of ideas - Can anyone help or have suggestions for
figuring out the problem?

Thank you

Peter
 
Try the Device Manager and be sure the port is not set to
power down to save power.



| Hi,
|
| I have been using a USB headset for VOIP calls recently
and everything was
| working fine. However yesterday the microphone stopped
working. I tried
| control panel -> sounds/audio -> voice -> test hardware
(result: no voice
| heard). The microphone was switched on and was not muted
or anything
| straightforward like that.
|
| I assumed this was maybe a hardware problem but today the
mic started
| working again (and predictably then stopped after 30
minutes). Rebooting
| didn't help either. After a bit of digging I found lots of
other people have
| been having a similar problem. Possibly driver related?
|
| see Logitech forum link here:
|
|
http://forums.logitech.com/logitech/board/message?board.id=microphone_general&message.id=10
|
| or here
|
|
http://forums.logitech.com/logitech/board/message?board.id=microphone_general&message.id=2
|
| I'm using XP SP2 and so the driver should be PnP I've
tried uninstalling the
| driver/headset in Device manager. The headset driver is
then reloaded by XP
| but still no microphone. I tried updating the realtek
driver (AC 97) but no
| joy. I'm running out of ideas - Can anyone help or have
suggestions for
| figuring out the problem?
|
| Thank you
|
| Peter
|
|
 
Dear Jim,

Thanks for the suggestion (I didn't know the USB ports power could be
managed!). I tried your idea but no progress. I also tried pluging straight
into a computer USB 2.0, rather than a hub but still nothing.

With many people using VOIP headsets this must be an issue other people have
had. If there are any other suggestions I'd be very grateful to hear them.

I may buy another headset to make sure it isn't a hardware problem but I
have an omminous feeling that I may be about to waste some money...sigh.

Thanks again for the suggestion.

Pete
 
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