USB hardware install trouble

  • Thread starter Thread starter Wes
  • Start date Start date
W

Wes

I recently bought the Hauppauge WinTV-USB and when
installing the driver I get an error message:

An error ocurred when installing the software.
The data is invalid.

Does anyone know what this means and why I cannot install
the driver? When I install it on my laptop, it works fine.
 
Another process may have a hold on your USB port. I would use the Msconfig
utility to "clean boot" the system and try to install the device again. You
can copy Msconfig from a computer running Windows XP. Follow the steps in
Knowledge Base article 310560 How to Troubleshoot By Using the Msconfig
Utility in Windows XP (http://support.microsoft.com/?id=310560) to disable
Startup Items and non-Microsoft services.

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

This posting is provided "AS IS" with no warranties, and confers no rights.
Please reply to the Group only, This address cannot receive incoming
messages.
 
Back
Top