Hi Thomas,
Good to know that the Rollup 1 did the trick. If you have any update,
please feel free to post back. It is our pleasure to be of assistance.
Thanks & Regards,
Ken Zhao
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
Newsgroup Web Interface Upgrade
Please complete a one-time registration process on your first visit to the
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information, please go to:
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4662
--------------------
| Date: Thu, 15 Sep 2005 16:20:59 +0200
| From: Thomas Toth <
[email protected]>
| Organization: Elan Microelectronics Corp.(Europe)
| User-Agent: Mozilla Thunderbird 1.0.6 (X11/20050716)
| X-Accept-Language: en-us, en
| MIME-Version: 1.0
| Newsgroups: microsoft.public.win2000.hardware
| Subject: Re: USB Harddisk causes eventID 50
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| In-Reply-To: <
[email protected]>
| Content-Type: text/plain; charset=ISO-8859-1; format=flowed
| Content-Transfer-Encoding: 7bit
| Lines: 501
| Message-ID: <
[email protected]>
| NNTP-Posting-Host: 195.141.1.106
| X-Trace: 1126794064 news.sunrise.ch 1164 195.141.1.106:51564
| X-Complaints-To: (e-mail address removed)
| Path:
TK2MSFTNGXA01.phx.gbl!TK2MSFTFEED02.phx.gbl!tornado.fastwebnet.it!tiscali!ne
wsfeed1.ip.tiscali.net!newsfeed00.sul.t-online.de!t-online.de!irazu.switch.c
h!switch.ch!newsfeed.sunrise.ch!not-for-mail
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.hardware:6138
| X-Tomcat-NG: microsoft.public.win2000.hardware
|
| hi ken,
|
| thanks for the robocopy tool. haven't had the time to try it yet but so
| far it seems that the rollup 1 for w2k SP4 did the trick. at least there
| are no more more eventID 50 messages on this machine anymore.
|
| we actually have it on another machine but i'm yet to check whether it's
| got all updates/upgrades/rollups.
|
| i'll be back if i find the problem persists somewhere.
|
| thanks a lot for your help,
|
| T
|
|
| Ken Zhao [MSFT] wrote:
| > Hello Thomas,
| >
| > Thanks for your reply and sorry for the delayed response due to
weekend. If
| > you get any results after applying the Rollup 1 for Windows 2000 SP4,
| > please feel free to post back.
| >
| > If the problem persists, please send me a screen shot of the exact
error
| > message when you try to copy large amounts of data so that I can do
further
| > research.
| >
| > To take a screen shot:
| > ---------------------
| > 1. Press the Pr Scrn key once on the keyboard when the error message
| > appears.
| > 2. Click Start, go to Run, enter MSPAINT in the open dialog box, and
then
| > Click OK.
| > 3. Use Ctrl + V to paste the screenshot to the canvas.
| > 4. From the File menu, go to Save and save it as a JPG file.
| > 5. Send the JPG file to me as an attachment.
| > My mailbox: (e-mail address removed)
| >
| > Regarding the Dmdiag log, as far as I know, Dmdiag.exe is a
command-line
| > tool that displays the location and layout of dynamic disks (MBR and
GPT)
| > and dynamic volumes. This information is primarily useful if you are
| > working with Microsoft Product Support Services to troubleshoot
problems
| > with dynamic disks and volumes. In fact, we can find some errors from
the
| > log file. However, we can not make sure if the issue might be related
the
| > dynamic disks and volumes.
| >
| > If possible, I will email the robocopy tool to you to see if it can
help.
| >
| > Hope that helps!
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Partner Support
| > Get Secure! -
www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > Newsgroup Web Interface Upgrade
| > Please complete a one-time registration process on your first visit to
the
| > Partner Portal beginning July 11, 2005 at 9 A.M. PST by entering the
secure
| > code mspp2005 when prompted. This secure code will be valid for 6
months
| > after which you will need to update your registration by entering the
new
| > secure code. We will post announcements in the newsgroups prior to
| > expiration. Once you have entered the secure code mspp2005 , you will
be
| > able to update your profile and access the the partner newsgroups.
Please
| > update your Favorites link to the newsgroups web page, your current
link
| > will redirect until November 1, 2005.
| > Please post any comment, questions or concerns to the
| > microsoft.private.directaccess.partnerfeedback newsgroup. For more
| > information, please go to:
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > 4662
| >
| >
| > --------------------
| > | Date: Fri, 09 Sep 2005 11:02:21 +0200
| > | From: Thomas Toth <
[email protected]>
| > | Organization: Elan Microelectronics Corp.(Europe)
| > | User-Agent: Mozilla Thunderbird 1.0.6 (X11/20050716)
| > | X-Accept-Language: en-us, en
| > | MIME-Version: 1.0
| > | Newsgroups: microsoft.public.win2000.hardware
| > | Subject: Re: USB Harddisk causes eventID 50
| > | References: <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > | In-Reply-To: <
[email protected]>
| > | Content-Type: text/plain; charset=ISO-8859-1; format=flowed
| > | Content-Transfer-Encoding: 7bit
| > | Lines: 348
| > | Message-ID: <
[email protected]>
| > | NNTP-Posting-Host: 195.141.1.106
| > | X-Trace: 1126256546 news.sunrise.ch 1161 195.141.1.106:51294
| > | X-Complaints-To: (e-mail address removed)
| > | Path:
| >
TK2MSFTNGXA01.phx.gbl!TK2MSFTFEED02.phx.gbl!tornado.fastwebnet.it!tiscali!ne
| >
wsfeed1.ip.tiscali.net!newsfeed00.sul.t-online.de!t-online.de!irazu.switch.c
| > h!switch.ch!newsfeed.sunrise.ch!not-for-mail
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.hardware:6109
| > | X-Tomcat-NG: microsoft.public.win2000.hardware
| > |
| > | Dear Ken,
| > |
| > | i am getting the rollup 1 now.
| > |
| > | however, i have not been able to get the resource tool kit. your link
| > | was not downloadable and the only resource kit i found was for 2003
| > | server. and that one can not be installed on 2000 systems.
| > |
| > | the disk in question is harddiskvolume4 or harddisk1\dr3.
| > |
| > | i got the dmdiag to check on the disks and it seems there's some
trouble
| > | here:
| > |
| > | ---------- Drive letter to device name, QueryDosDevice() ----------
| > |
| > | D: \Device\HarddiskVolume2
| > | Z: \Device\HarddiskVolume3
| > | E: \Device\CdRom0
| > | S: \Device\HarddiskVolume4
| > | A: \Device\Floppy0
| > | C: \Device\HarddiskVolume1
| > | [snip]
| > |
| > | ---------- disk header Harddisk0 ----------
| > |
| > | dmdiag: ERROR: scan operation failed:
| > | Format error in disk private region
| > |
| > | ---------- disk header Harddisk1 ----------
| > |
| > | dmdiag: nt_read_dev: ReadFile(): The request could not be performed
| > | because of an I/O device error.
| > | dmdiag: Cannot read data
| > | dmdiag: ERROR: scan operation failed:
| > | Disk read failure
| > |
| > | ---------- disk config Harddisk0 ----------
| > |
| > | dmdiag: ERROR: scan operation failed:
| > | Format error in disk private region
| > |
| > | ---------- disk config Harddisk1 ----------
| > |
| > | dmdiag: nt_read_dev: ReadFile(): The request could not be performed
| > | because of an I/O device error.
| > | dmdiag: Cannot read data
| > | dmdiag: ERROR: scan operation failed:
| > | Disk read failure
| > |
| > | ---------- disk klog Harddisk0 ----------
| > |
| > | dmdiag: ERROR: scan operation failed:
| > | Format error in disk private region
| > |
| > | ---------- disk klog Harddisk1 ----------
| > |
| > | dmdiag: nt_read_dev: ReadFile(): The request could not be performed
| > | because of an I/O device error.
| > | dmdiag: Cannot read data
| > | dmdiag: ERROR: scan operation failed:
| > | Disk read failure
| > |
| > | ---------- disk partitions Harddisk0 ----------
| > |
| > | Device: Harddisk0
| > | Size: 35566478 blocks 17366.4 Megabytes
| > | Parameters: Signature=128 mediatype=12
| > | Geometry: geometry=2213/255/63 sectorsize=512 endingblocks=14633
| > | Partition1: Type=7 Extent=63,8385867 Hidden=63 Flags=boot,recognized
| > | Partition0: Type=15 Extent=8385930,27165915 Hidden=8385930 Flags=
| > | Partition2: Type=7 Extent=8385993,27165852 Hidden=63
Flags=recognized
| > |
| > | ---------- disk partitions Harddisk1 ----------
| > |
| > | Device: Harddisk1
| > | Size: 321672961 blocks 157067 Megabytes
| > | Parameters: Signature=3979856243 mediatype=12
| > | Geometry: geometry=20023/255/63 sectorsize=512 endingblocks=3466
| > | Partition0: Type=15 Extent=16065,268414020 Hidden=16065 Flags=
| > | Partition1: Type=7 Extent=16128,165999582 Hidden=63 Flags=recognized
| > | Extended: Type=5 Extent=166015710,102414375 Hidden=165999645
Flags=
| > | Partition2: Type=7 Extent=166015773,102414312 Hidden=63
Flags=recognized
| > |
| > | ---------- disk partitions Harddisk0 ----------
| > |
| > | Device: Harddisk0
| > | Size: 35566478 blocks 17366.4 Megabytes
| > | Parameters: Signature=128 mediatype=12
| > | Geometry: geometry=2213/255/63 sectorsize=512 endingblocks=14633
| > | Partition1: Type=7 Extent=63,8385867 Hidden=63 Flags=boot,recognized
| > | Partition0: Type=15 Extent=8385930,27165915 Hidden=8385930 Flags=
| > | Partition2: Type=7 Extent=8385993,27165852 Hidden=63
Flags=recognized
| > |
| > | ---------- disk partitions Harddisk1 ----------
| > |
| > | Device: Harddisk1
| > | Size: 321672961 blocks 157067 Megabytes
| > | Parameters: Signature=3979856243 mediatype=12
| > | Geometry: geometry=20023/255/63 sectorsize=512 endingblocks=3466
| > | Partition0: Type=15 Extent=16065,268414020 Hidden=16065 Flags=
| > | Partition1: Type=7 Extent=16128,165999582 Hidden=63 Flags=recognized
| > | Extended: Type=5 Extent=166015710,102414375 Hidden=165999645
Flags=
| > | Partition2: Type=7 Extent=166015773,102414312 Hidden=63
Flags=recognized
| > |
| > |
| > | any clues to what this is all about???
| > |
| > | thanks for your help,
| > |
| > | T
| > |
| > | Ken Zhao [MSFT] wrote:
| > | > Hello Thomas,
| > | >
| > | > Thanks for your clarify your situation. I hope the tool can help.
At
| > this
| > | > moment, I also suggest you install Update Rollup 1 for Microsoft
| > Windows
| > | > 2000 Service Pack 4. To obtain Update Rollup 1 for Windows 2000
SP4,
| > visit
| > | > the following Microsoft Web site:
| > | >
| > | > Release of Update Rollup 1 for Windows 2000 Service Pack 4
| > | >
http://www.microsoft.com/technet/security/advisory/891861.mspx
| > | >
| > | > Hope that helps!
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | >
| > | > Microsoft Online Partner Support
| > | > Get Secure! -
www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > Newsgroup Web Interface Upgrade
| > | > Please complete a one-time registration process on your first visit
to
| > the
| > | > Partner Portal beginning July 11, 2005 at 9 A.M. PST by entering
the
| > secure
| > | > code mspp2005 when prompted. This secure code will be valid for 6
| > months
| > | > after which you will need to update your registration by entering
the
| > new
| > | > secure code. We will post announcements in the newsgroups prior to
| > | > expiration. Once you have entered the secure code mspp2005 , you
will
| > be
| > | > able to update your profile and access the the partner newsgroups.
| > Please
| > | > update your Favorites link to the newsgroups web page, your current
| > link
| > | > will redirect until November 1, 2005.
| > | > Please post any comment, questions or concerns to the
| > | > microsoft.private.directaccess.partnerfeedback newsgroup. For more
| > | > information, please go to:
| > | >
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > | > 4662
| > | >
| > | >
| > | > --------------------
| > | > | Date: Thu, 08 Sep 2005 18:31:27 +0200
| > | > | From: Thomas Toth <
[email protected]>
| > | > | Organization: Elan Microelectronics Corp.(Europe)
| > | > | User-Agent: Mozilla Thunderbird 1.0.6 (X11/20050716)
| > | > | X-Accept-Language: en-us, en
| > | > | MIME-Version: 1.0
| > | > | Newsgroups: microsoft.public.win2000.hardware
| > | > | Subject: Re: USB Harddisk causes eventID 50
| > | > | References: <
[email protected]>
| > | > <
[email protected]>
| > | > | In-Reply-To: <
[email protected]>
| > | > | Content-Type: text/plain; charset=ISO-8859-1; format=flowed
| > | > | Content-Transfer-Encoding: 7bit
| > | > | Lines: 135
| > | > | Message-ID: <
[email protected]>
| > | > | NNTP-Posting-Host: 195.141.1.106
| > | > | X-Trace: 1126197092 news.sunrise.ch 1158 195.141.1.106:4869
| > | > | X-Complaints-To: (e-mail address removed)
| > | > | Path:
| > | >
| >
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.
| > | >
| >
sul.t-online.de!t-online.de!irazu.switch.ch!switch.ch!newsfeed.sunrise.ch!no
| > | > t-for-mail
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.win2000.hardware:23269
| > | > | X-Tomcat-NG: microsoft.public.win2000.hardware
| > | > |
| > | > | Ken Zhao [MSFT] wrote:
| > | > | > Hello Thomas,
| > | > | >
| > | > | > Thank you for using newsgroup!
| > | > | >
| > | > | > From your post, does the issue only occur when you try to store
| > large
| > | > | > amounts of data on the external HDD? What about small amounts
of
| > data?
| > | > | >
| > | > | > In addition, I notice you said "How do I remove SP4?" Have you
| > | > installed
| > | > | > the SP4 on the Windows 2000 machine?
| > | > | >
| > | > | > As far as I know, the updated USB 2.0 driver components are
| > available
| > | > in
| > | > | > Windows 2000 Service Pack 4 (SP4).
| > | > | > 819332: USB 2.0 Drivers Are Available in Windows 2000 Service
Pack
| > 4
| > | > (SP4)
| > | > | >
http://support.microsoft.com/default.aspx?scid=kb;en-us;819332
| > | > | >
| > | > | > Regarding the Event ID 50, please refer to the following link:
| > | > | >
| > | >
| >
<ttp://
www.microsoft.com/technet/support/ee/result.aspx?EvtSrc=ntfs&EvtID=50
| > | > | > &ProdName=Windows+Operating+System&LCID=1033&ProdVer=5.0>
| > | > | >
| > | > | > At this moment, I suggest you try to use the tool (Robocopy) to
| > copy
| > | > the
| > | > | > larger files to the USB HD using the following commands (For
| > example:
| > | > you
| > | > | > want to move the files C:\AVIfolder to USB HD):
| > | > | >
| > | > | > Robocopy C:\AVIfolder D:\FolderOnUSB /Z >robocopy.log
| > | > | >
| > | > | > You may download the tool from the following link:
| > | > | > Windows Server 2003 Resource Kit Tools
| > | > | >
| > | >
| >
<
http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=9d4
| > | > | > 67a69-57ff-4ae7-96ee-b18c4790cffd>
| > | > | >
| > | > | > Regarding the hotfix 814017, I am not sure if the hotfix may
cause
| > the
| > | > | > issue. Have you read some documents about this?
| > | > | >
| > | > | > Thanks & Regards,
| > | > | >
| > | > | > Ken Zhao
| > | > | >
| > | > | > Microsoft Online Partner Support
| > | > | > Get Secure! -
www.microsoft.com/security
| > | > | >
| > | > | > =====================================================
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > that others may learn and benefit from your issue.
| > | > | > =====================================================
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | >
| > | > | >
| > | > | > Newsgroup Web Interface Upgrade
| > | > | > Please complete a one-time registration process on your first
visit
| > to
| > | > the
| > | > | > Partner Portal beginning July 11, 2005 at 9 A.M. PST by
entering
| > the
| > | > secure
| > | > | > code mspp2005 when prompted. This secure code will be valid for
6
| > | > months
| > | > | > after which you will need to update your registration by
entering
| > the
| > | > new
| > | > | > secure code. We will post announcements in the newsgroups prior
to
| > | > | > expiration. Once you have entered the secure code mspp2005 ,
you
| > will
| > | > be
| > | > | > able to update your profile and access the the partner
newsgroups.
| > | > Please
| > | > | > update your Favorites link to the newsgroups web page, your
current
| > | > link
| > | > | > will redirect until November 1, 2005.
| > | > | > Please post any comment, questions or concerns to the
| > | > | > microsoft.private.directaccess.partnerfeedback newsgroup. For
more
| > | > | > information, please go to:
| > | > | >
| > | >
| >
https://partner.microsoft.com/global/technicalsupport/registeredsupport/4001
| > | > | > 4662
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | Date: Thu, 08 Sep 2005 09:37:00 +0200
| > | > | > | From: Thomas Toth <
[email protected]>
| > | > | > | Organization: Elan Microelectronics Corp.(Europe)
| > | > | > | User-Agent: Mozilla Thunderbird 1.0.6 (X11/20050716)
| > | > | > | X-Accept-Language: en-us, en
| > | > | > | MIME-Version: 1.0
| > | > | > | Newsgroups: microsoft.public.win2000.hardware
| > | > | > | Subject: USB Harddisk causes eventID 50
| > | > | > | Content-Type: text/plain; charset=ISO-8859-1; format=flowed
| > | > | > | Content-Transfer-Encoding: 7bit
| > | > | > | Lines: 28
| > | > | > | Message-ID: <
[email protected]>
| > | > | > | NNTP-Posting-Host: 195.141.1.106
| > | > | > | X-Trace: 1126165020 news.sunrise.ch 1156 195.141.1.106:17300
| > | > | > | X-Complaints-To: (e-mail address removed)
| > | > | > | Path:
| > | > | >
| > | >
| >
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.
| > | > | >
| > | >
| >
sul.t-online.de!t-online.de!irazu.switch.ch!switch.ch!newsfeed.sunrise.ch!no
| > | > | > t-for-mail
| > | > | > | Xref: TK2MSFTNGXA02.phx.gbl
| > microsoft.public.win2000.hardware:23262
| > | > | > | X-Tomcat-NG: microsoft.public.win2000.hardware
| > | > | > |
| > | > | > | hi,
| > | > | > |
| > | > | > | we have a win2000 server(SP3) running on dell hardware and it
has
| > | > been
| > | > | > | going well. we use an external HDD, connected over USB2.0, as
a
| > | > backup
| > | > | > | storage. this has been going well for over a year now.
| > | > | > |
| > | > | > | recently (a few months ago) we started getting problems with
our
| > | > | > | external disk drive. whenever we try to store large amounts
of
| > data
| > | > on
| > | > | > | it we get an error message saying: unable to save data on
| > | > | > | \Device\HarddiskVolume5\.... in the system log is shows up as
an
| > | > eventID
| > | > | > | 50 message.
| > | > | > |
| > | > | > | connecting the same hardware to an winXP pro machine (SP2)
does
| > not
| > | > | > | cause this trouble and all works fine. i thought both OS
should
| > | > behave
| > | > | > | the same as they're using the same software?
| > | > | > |
| > | > | > | i've read in previous posts that i'd need to disable the
| > write-cache
| > | > of
| > | > | > | the HDD to solve this. however, as this is an external drive
i
| > have
| > | > not
| > | > | > | been able to do this so far.
| > | > | > |
| > | > | > | i've also read that this problem is caused by the bugfix
Q814017
| > and
| > | > | > | that it is recommended to remove it, but keep SP3+Q332023.
but
| > how do
| > | > i
| > | > | > | do that? as far as i could see it is part of SP4. how do i
remove
| > | > SP4?
| > | > | > | or any hotfix? and how come XP is not affected?
| > | > | > |
| > | > | > | any help is appreciated,
| > | > | > |
| > | > | > | Tom
| > | > | > |
| > | > | >
| > | > |
| > | > | thanks for the reply. also, SP4 is installed, not SP3 (typo).
| > | > |
| > | > | the problem can also occur when copying small data but it is more
| > | > | prominent/frequent during large data movements. large here means
| > unable
| > | > | to copy a 600MB .iso. but i'm also unable to move 1000files, 1MB
| > each.
| > | > | sooner or later i get the same problem.
| > | > |
| > | > | i found the documents about the different hotfixes under
| > | > |
| > | > |
| > | >
| >
http://sql-server-performance.com/forum/topic.asp?ARCHIVE=true&TOPIC_ID=627
| > | > |
| > | > | i'll try the robocopy tool and i'll come back with the logfile.
| > | > |
| > | > | thanks for the help,
| > | > |
| > | > | T
| > | > |
| > | >
| > |
| > |
| >
|
