USB device disconnecting.

  • Thread starter Thread starter Charles Tomaras
  • Start date Start date
C

Charles Tomaras

I have a friend running XP Pro and a USB printer. He says he downloaded a
couple of XP updates/patches the other day from Windows Update and now his
USB printer won't connect. If he uninstalls and reinstalls the driver it
works for about 10 minutes then he get the systray notification that a USB
device has disconnected and then it's back down. He used System Restore to
return to a point prior to the patch installation but the problem remains.

Any ideas on trouble shooting this one?

Thanks!

Charles Tomaras
Seattle, WA
 
Go to Device Manager and under Universal Serial Bus Controllers under all
the root hubs double click each one and go to power management tab and
uncheck allow this computer to turn off this device to save power. That
should fix it.
 
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