USB Card Reader Will Not Install

[Kay]

I am running Windows XP and purchased a multi-media card reader - Aluratek
AUCR200. When I plug it in and the new hardware wizard runs, it says "Cannot
Install this Hardware. There was a problem installing this hardware: USB
Reader. An error occurred during the installation of this device. The data is
invalid."

The company insists it is plug and play and does not offer any other
solution. In fact the last response I got from the tech support asked if I
was inserting the card properly. Does anyone have a solution?

Thanks,
Kay

 

[darrel]

The company insists it is plug and play and does not offer any other

solution. In fact the last response I got from the tech support asked if I
was inserting the card properly. Does anyone have a solution?

You posted in the wrong newsgroup again.

-Darrel