Urgent! No Internet

  • Thread starter Thread starter Ben Stevenson
  • Start date Start date
B

Ben Stevenson

I need help urgently. I have XP Professional and IE6. As I opened my laptop
just now, there is no internet at all. I normally click the Yahoo Finance on
my Quick Launch to monitor my US Stocks. But I get the window saying that
the file cannot be found.

I also have the MSN Moneycentral icon on my quick launch, but I get the same
result. On my desktop is the original Internet Explorer icon. Clicking that
also produces the same result.

Looks like my internet connection is completely gone. The other computers in
the home all work fine. Would appreciate immediate help on how to restore
back my internet connection.
Thanks
 
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section if you're not running Vista or IE7]
http://support.microsoft.com/kb/936211
 
Ben Stevenson said:
I need help urgently. I have XP Professional and IE6. As I opened my laptop
just now, there is no internet at all. I normally click the Yahoo Finance on
my Quick Launch to monitor my US Stocks. But I get the window saying that
the file cannot be found.

I also have the MSN Moneycentral icon on my quick launch, but I get the same
result. On my desktop is the original Internet Explorer icon. Clicking that
also produces the same result.

Looks like my internet connection is completely gone. The other computers in
the home all work fine. Would appreciate immediate help on how to restore
back my internet connection.
Thanks
Click to expand...

Is this wireless connection?

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine and see if the webpages will display.

How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211

HTH
nass
 
Back
Top