Urgent help needed

  • Thread starter Thread starter Stuck
  • Start date Start date
S

Stuck

I installed Intel Accelerator version 2.3 software and it screwed my
computer. I have a Dell Dimension 8200 [Desktop], Pentium 4 1.80 GHz,
256 MEM, 80 GB HD.
I use WIN XP Home.

WIN XP alerted me about the new software conflict,
I got a notice stating that WIN XP had prevented a crash due to the
newly installed Intel software; it did not give me time to fix it and,
when I rebooted the machine, it crashed.

Now my computer can no longer boot WIN XP. When I turn it on, it
reboots before loading Windows, and it keeps doing it endlessly until
I turn it off manually.

I tried to boot in Safe Mode, but it did not let me. It simply cannot
load Windows. I formatted a floppy disk using my laptop, which also
operates WIN XP Home, and tried to boot that way. I can access drive
A: this way, but I cannot go to C: or any other driver.

I then used the repair function of the WIN XP CD and it copied the
files to the hard drive but, unfortunately, it did not solve the
problem. I cannot load Windows, for the machine keeps rebooting
before doing it.

WIN XP CD let me, however, get into C:\WINDOWS. And I am there now.

Question:

Is there any way to repair my computer from the C:/WINDOWS prompt?

Is there any other suggestion you can provide to solve this problem?

Thanks a million!
 
Thank you for your messages. I have already contacted INTEL
but they take up to 48 hours to reply. The manual is also
helpful, but it does not address my specific problem.

Thanks again.
 
Stuck - I'm in the exact same situation since yesterday - running IA but
haven't changed or installed any new hardware or software for a while
(months) - booting from the cd does the same thing - I don't really think
Intel Accelerator is the culprit - I'll post if I find a remedy or any new
info - Lan


Stuck said:
I installed Intel Accelerator version 2.3 software and it screwed my
computer. I have a Dell Dimension 8200 [Desktop], Pentium 4 1.80 GHz,
256 MEM, 80 GB HD.
I use WIN XP Home.

WIN XP alerted me about the new software conflict,
I got a notice stating that WIN XP had prevented a crash due to the
newly installed Intel software; it did not give me time to fix it and,
when I rebooted the machine, it crashed.

Now my computer can no longer boot WIN XP. When I turn it on, it
reboots before loading Windows, and it keeps doing it endlessly until
I turn it off manually.

I tried to boot in Safe Mode, but it did not let me. It simply cannot
load Windows. I formatted a floppy disk using my laptop, which also
operates WIN XP Home, and tried to boot that way. I can access drive
A: this way, but I cannot go to C: or any other driver.

I then used the repair function of the WIN XP CD and it copied the
files to the hard drive but, unfortunately, it did not solve the
problem. I cannot load Windows, for the machine keeps rebooting
before doing it.

WIN XP CD let me, however, get into C:\WINDOWS. And I am there now.

Question:

Is there any way to repair my computer from the C:/WINDOWS prompt?

Is there any other suggestion you can provide to solve this problem?

Thanks a million!

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Lan,

Thank you for your message.

I am not sure if it was the Intel Accelerator or Drive Image7, that I
installed last before the crash. I wish I could revive WIN. Please
let me know if you find something helpful.

Let me paste some suggestions I've received so far:

HOW TO: Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=kb;en-us;310064&Product=winxp

Troubleshooting Windows XP Setup
http://www.kellys-korner-xp.com/xp_setup.htm


How to Recover from a Corrupted Registry That Prevents Windows XP from
Starting -
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545&Product=winxp
 
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