Urgent Help Needed

  • Thread starter Thread starter Spanner
  • Start date Start date
S

Spanner

Hi

Every now and then (but becoming more and more) when I send an email
everything looks fine but as soon as gets into sent items or th
recipient receives it they see it as loads of questions marks and th
odd 4 or 5 and I can see it in my sent items as this......as below:
cannot type after this on this messages because the text is then bac
to front???? I have done an example in normal letters after the symbol
which says Hello, my name is Kelly.

⁦桷捩⁨牡⁥癡楡慬汢⁥湯爠煥敵瑳*潎瘠&#29281
慩楴湯眠汩敢愠捣灥慴汢⁥湵敬獳攠瑩敨

Hello, my name is Kell
 
That is the raw HTML code for chinese text.

Version of Outlook? What languages are installed? If outlook 2007, did you
install the cumulative update?
(http://www.slipstick.com/emo/2009/up090226.htm#1)



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
Hi

Thanks for that! Tried the link but not much happened. I have all m
settings for English so not sure what is happening
 
Every now and then (but becoming more and more) when I send an email,
everything looks fine but as soon as gets into sent items or the
recipient receives it they see it as loads of questions marks and the
odd 4 or 5 and I can see it in my sent items as this......as below: I
cannot type after this on this messages because the text is then back
to front???? I have done an example in normal letters after the symbols
which says Hello, my name is Kelly.

Diane's comment causes me to remember seveal threads here that states how the
antispam program BullGuard causes messages to be in Chinese.
(http://www.google.com/search?hl=en&q=++bullguard+++outlook++chinese)
Are you using BullGuard?
 
Spanner said:
Hi

Thanks for that! Tried the link but not much happened. I have all my
settings for English so not sure what is happening?


Who are you talking to?
Please QUOTE the post you are replying to.
 
'Diane Poremsky [MVP said:
;296402']Are you using BullGuard security software? It's known to caus
this problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or poin
your
newsreader to msnews.microsoft.com.


"Spanner" (e-mail address removed) wrote in message

Hi

Thanks for that! Tried the link but not much happened. I have all my
settings for English so not sure what is happening?

Sorry, first time I have used this site. To all replies, yes, indeed
am using Bullguard! Is there something I need to do to change setting
etc?

Many thank
 
There is a known issue with a recent update (brian's link contained posts
about it) - for some disabling email integration, others had to uninstall.
You should check the bullguard support to see if the issue has been fixed.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Spanner said:
'Diane Poremsky [MVP said:
;296402']Are you using BullGuard security software? It's known to cause
this problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


"Spanner" (e-mail address removed) wrote in message

Hi

Thanks for that! Tried the link but not much happened. I have all my
settings for English so not sure what is happening?

Sorry, first time I have used this site. To all replies, yes, indeed I
am using Bullguard! Is there something I need to do to change settings
etc?

Many thanks
 
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