Urgent - brother's laptop fell and screen frozen. Keys do not work

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G

Guest

The laptop stays on even when unplugged - probably battery working.

What should he do to restore function?
 
Hi,
The laptop stays on even when unplugged - probably battery working.
What should he do to restore function?

I'd attempt to hold the power button depressed for 4-5 seconds. Then, if
that didn't do it, remove the main battery.

He will be quite lucky if it works fine restarted afterwards and there was
no lasting damage.
 
Chris Priede said:
Hi,


I'd attempt to hold the power button depressed for 4-5 seconds. Then, if
that didn't do it, remove the main battery.

He will be quite lucky if it works fine restarted afterwards and there was
no lasting damage.


--
Chris Priede


Chris - Your advice worked! Many thanks! 10/10!!
 
Chris,

Your answer seemed to work. Everything is now fine I am told.
Many thanks - I rate your reply as excellent.

nvauser.
 
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