Upon opening the browser it immediately closes

  • Thread starter Thread starter Doug
  • Start date Start date
D

Doug

I have just switched cable companies and before my
internet was fine, but now once I open internet explorer a
error box opens and says I have a problem with my
Kernel32.dll and then the window closes, can anyone help?
Do I need to reinstall the whole system?

Thanks!
 
Doug said:
I have just switched cable companies and before my
internet was fine, but now once I open internet explorer a
error box opens and says I have a problem with my
Kernel32.dll and then the window closes, can anyone help?
Do I need to reinstall the whole system?

Thanks!

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
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http://www.fjsmjs.com
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http://www.microsoft.com/security/protect/
 
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