Again, thank you for your help.
I know that I use a netgear router. How would I locate the
hardware/firmware information?
For wireless security I use CA.
:
that is one part of the info - you've got a wireless a/b/g/draft N
adapter
also needed to know more about the wireless router you are using
manufacturer
hardware rev
firmware rev
the UPnP test result you reported would not have an impact on
speed/connectivity per se. it could be a symptom of old firmware
that could be upgraded.
so with the details in your router, we could check to see if there
is newer firmware, etc.
what type of wireless security are you using?
On Thu, 2 Aug 2007 11:30:01 -0700, Victoria
Thanks for your help. I think this is what you need:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Victoria>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Victoria-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-13-E8-14-00-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::94bb:759b:7651:bf19%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, August 02, 2007 12:37:11 PM
Lease Expires . . . . . . . . . . : Thursday, August 02, 2007 3:11:30 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 268440552
DNS Servers . . . . . . . . . . . : 24.25.5.150
24.25.5.149
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)
Physical Address. . . . . . . . . : 00-1A-6B-7F-BD-5F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast
Ethernet
Controller
Physical Address. . . . . . . . . : 00-16-D3-9E-81-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{E645DA4E-28EC-4F2F-BD86-13F63CE30
C3E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.10%14(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 24.25.5.150
24.25.5.149
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38c:2405:cad:3f57:fff5(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::2405:cad:3f57:fff5%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{62E28A93-B2B3-4974-A789-5DCB9916B
BD8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7BB1C6AA-A010-48A8-8F36-5BE4C332B
361}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Victoria>
:
How are you connected to the Internet? What router (model, hardware
revision, firmware version)?
What network adapter?
Please post the output of ipconfig /all. to do this:
start
programs
accessories
command prompt (right click and select run as administrator and
acknowledge the prompt)
ipconfig /all [enter]
click the icon on the menubar on the left and then edit, select all
(it will turn white)
click the icon in the menubar again then edit, copy
this copies to the clipboard.
paste into a reply
On Thu, 2 Aug 2007 10:22:04 -0700, Victoria
I'm having typical "local only" internet results. I'm "online" but way, way
more slowly than I like. Microsoft says "basic" connectivity shouldn't be an
issue. Well, it is. Anyway, this is the result of my UPnP test:
Test 5 - UPnP Support Test Not supported
Result:
The operating system is Windows Vista
The firewall is disabled
UPnP is enabled by the firewall
UPnP services are running
UPnP Discovery is enabled
Detecting Internet Gateway Devices on the network
0 IGD(s) found
Failed to find any Internet Gateway Devices
What does this mean I need to do to fix this problem? I want to be online,
connected to the web, with the tiny little globe on in my icon tray showing
I'm online.
Any help would be more than appreciated.
Thanks!
--
Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--
Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/