Anytime one performs a major change to an operating system, it would
be extremely prudent to perform a backup of your critical files and documents
to a CD or another drive. If you don't and encounter difficulties with
the upgrade process, you'll have the backup as a safety net.
Did you run the Windows XP Upgrade Advisor to check and see
if your hardware/software is compatible with Windows XP?
Windows XP Upgrade Advisor
http://support.microsoft.com/default.aspx?scid=kb;en-us;307726
1. Purchase the conventional "retail upgrade version" of Windows XP Pro.
2. Uninstall any third-party antivirus or firewall programs.
3. Disconnect all peripheral hardware devices, but not the monitor, keyboard or mouse.
4. While at your Windows 2000 desktop screen, insert the Windows XP Pro CD in the CD drive.
5. Select the default "Upgrade" option....do not select "New Installation".
6. Defrag your drive after upgrading.
7. Reinstall your antivirus program & turn-on the firewall.
8. Visit the Windows Update website and download the necessary updates.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/