Upgrading Messenger

  • Thread starter Thread starter AJ
  • Start date Start date
A

AJ

I have WM 4.7. I'm trying to install MSN 6.2., I believe. Unfortunately, I
get an error during installation, 2755 specifically. What do I need to do?

Thanks,

AJ
 
Hey Jonathan,

First message box titled "Installer Information" states "The system cannot
open the device or file specified." Offers 'Retry' and 'Cancel' buttons.

I select 'Cancel'.

Next message box states "The installer has encountered an unexpected error
installing this package. This may indicate a problem with this package. The
error code is 2755."

That's it. Not really specific to me. If you're able to glean something out
of these vague messages, I commend you.

I'm still trying to google this error.

Thanks.
 
Also.....

After exiting the install a final message box states...

"MSN Messenger setup has failed with error code: '1603'. Please go to the
MSN Messenger Web site and download the software from there."

I've done this with the same result.

AJ
 
Jonathan,

My apologies. I got it to work.

I neglected to investigate the Event Viewer messages. The MSInsaller bombed
because I had encrypted my C:\Doc and Settings\my profile\Local
Settings\Temp directory. Unencrypting this folder allowed a clean install.

Thanks for you help.

AJ
 
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