G
Guest
Determining how to upgrade RAM still seems to be difficult for novice users.
In the Windows menu, "View basic Information about your computer" (Control
Panel\System and Maintenance\System), the total amount of RAM is displayed.
Basic details would help, including:
* Number of RAM chip slots (and how many are in use) on this computer.
* Type of RAM chip in use by this computer
(example: 1GB DDR2 SDRAM)
Extra credit for:
* Link to help topic, How to upgrade RAM.
Tips here would mention what to look for when upgrading RAM.
(Will any SDRAM chip do? Is it important that the speed matches? Do I
need to match the number of pins? Does it matter if I buy notebook vs
desktop DDR2RAM?)
* Link to hardware-specific webpage: What RAM upgrade is correct for my
computer?
* Recommendations.
Example:
Memory: 1GB.
Details: Slot 1: 1GB DDR2-533 240 Pin DIMM. Slot 2: <empty>
To upgrade to 2GB, add a 1GB DDR2-533 240 Pin DIMM chip to Slot 2.
To upgrade to 4GB, replace the memory chip(s) with two 2GB DDR2-533 240
Pin DIMM chips.
Yes, there are websites out there that can tell us what RAM we have and what
RAM we need. But often, they still require opening the case and physically
inspecting the computer. This is difficult to walk someone through on the
phone.
Ken
In the Windows menu, "View basic Information about your computer" (Control
Panel\System and Maintenance\System), the total amount of RAM is displayed.
Basic details would help, including:
* Number of RAM chip slots (and how many are in use) on this computer.
* Type of RAM chip in use by this computer
(example: 1GB DDR2 SDRAM)
Extra credit for:
* Link to help topic, How to upgrade RAM.
Tips here would mention what to look for when upgrading RAM.
(Will any SDRAM chip do? Is it important that the speed matches? Do I
need to match the number of pins? Does it matter if I buy notebook vs
desktop DDR2RAM?)
* Link to hardware-specific webpage: What RAM upgrade is correct for my
computer?
* Recommendations.
Example:
Memory: 1GB.
Details: Slot 1: 1GB DDR2-533 240 Pin DIMM. Slot 2: <empty>
To upgrade to 2GB, add a 1GB DDR2-533 240 Pin DIMM chip to Slot 2.
To upgrade to 4GB, replace the memory chip(s) with two 2GB DDR2-533 240
Pin DIMM chips.
Yes, there are websites out there that can tell us what RAM we have and what
RAM we need. But often, they still require opening the case and physically
inspecting the computer. This is difficult to walk someone through on the
phone.
Ken