Upgrading from Outlook Express 6 SP1 to Outlook 2003 SP2

  • Thread starter Thread starter Pascal M. Dorion
  • Start date Start date
P

Pascal M. Dorion

Hi,

I am trying to upgrade my users from OE 6SP1 to Outlook 2003 SP2 and I get 2
problems:

If I import from Outlook 2003 certain messages get a wrong received date.

If I export from OE6SP1 I cannot reply to saved emails. The email address is
gone, only the name remaining.

Any safe way to upgrade?

Thanks


Pascal
 
First, it is not an upgrade. Outlook and Outlook Express have no relation to each other except a shared name.

Exporting the emails from OE to Outlook works best as you have learned. As for the contacts problem, someone else will need to tackle that. Have you imported the Outlook Express Contacts from Outlook's File->Import menu?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pascal M. Dorion asked:

| Hi,
|
| I am trying to upgrade my users from OE 6SP1 to Outlook 2003 SP2 and
| I get 2 problems:
|
| If I import from Outlook 2003 certain messages get a wrong received
| date.
|
| If I export from OE6SP1 I cannot reply to saved emails. The email
| address is gone, only the name remaining.
|
| Any safe way to upgrade?
|
| Thanks
|
|
| Pascal
 
Its not a "contacts" problem per se. He said the exported emails to Outlook
were missing the email addresses in the messages themselves.

Make sure any antivirus software is turned off and try the export and import
again.

steve

"Milly Staples [MVP - Outlook]"
First, it is not an upgrade. Outlook and Outlook Express have no relation
to each other except a shared name.

Exporting the emails from OE to Outlook works best as you have learned. As
for the contacts problem, someone else will need to tackle that. Have you
imported the Outlook Express Contacts from Outlook's File->Import menu?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pascal M. Dorion asked:

| Hi,
|
| I am trying to upgrade my users from OE 6SP1 to Outlook 2003 SP2 and
| I get 2 problems:
|
| If I import from Outlook 2003 certain messages get a wrong received
| date.
|
| If I export from OE6SP1 I cannot reply to saved emails. The email
| address is gone, only the name remaining.
|
| Any safe way to upgrade?
|
| Thanks
|
|
| Pascal
 
Pascal M. Dorion said:
Hi,

I am trying to upgrade my users from OE 6SP1 to Outlook 2003 SP2 and I get
2 problems:

If I import from Outlook 2003 certain messages get a wrong received date.

If I export from OE6SP1 I cannot reply to saved emails. The email address
is gone, only the name remaining.

Any safe way to upgrade?

Thanks


Pascal
Click to expand...

When you export from OE6 did you look at the properties of the message to
see if the information is there?

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
http://www.fjsmjs.com
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"
-B. Franklin
 
Thanks Milly.

The problem exporting from OE to Outlook is that exported emails lose the
email addresses associated with names in the TO and CC fields. In OE I can
double click on "John Adams" and get a WAB windows with (e-mail address removed). But
those exported in Outlook I double click on "John Adams" and nothing
happens. I can't reply to him.

PMD
"Milly Staples [MVP - Outlook]"
First, it is not an upgrade. Outlook and Outlook Express have no relation
to each other except a shared name.

Exporting the emails from OE to Outlook works best as you have learned. As
for the contacts problem, someone else will need to tackle that. Have you
imported the Outlook Express Contacts from Outlook's File->Import menu?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pascal M. Dorion asked:

| Hi,
|
| I am trying to upgrade my users from OE 6SP1 to Outlook 2003 SP2 and
| I get 2 problems:
|
| If I import from Outlook 2003 certain messages get a wrong received
| date.
|
| If I export from OE6SP1 I cannot reply to saved emails. The email
| address is gone, only the name remaining.
|
| Any safe way to upgrade?
|
| Thanks
|
|
| Pascal
 
Yes, in OE I double click on the names and get their email addresses. In
outlook this does not happen.

PMD
 
Ah, I did not catch that part of it. Did you ever add these contacts to your OE address book or contacts folder? (Put people I reply to blah blah blah)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pascal M. Dorion asked:

| Thanks Milly.
|
| The problem exporting from OE to Outlook is that exported emails lose
| the email addresses associated with names in the TO and CC fields. In
| OE I can double click on "John Adams" and get a WAB windows with
| (e-mail address removed). But those exported in Outlook I double click on "John
| Adams" and nothing happens. I can't reply to him.
|
| PMD
| "Milly Staples [MVP - Outlook]"
| | First, it is not an upgrade. Outlook and Outlook Express have no
| relation to each other except a shared name.
|
| Exporting the emails from OE to Outlook works best as you have
| learned. As for the contacts problem, someone else will need to
| tackle that. Have you imported the Outlook Express Contacts from
| Outlook's File->Import menu?
|
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Pascal M. Dorion asked:
|
|| Hi,
||
|| I am trying to upgrade my users from OE 6SP1 to Outlook 2003 SP2 and
|| I get 2 problems:
||
|| If I import from Outlook 2003 certain messages get a wrong received
|| date.
||
|| If I export from OE6SP1 I cannot reply to saved emails. The email
|| address is gone, only the name remaining.
||
|| Any safe way to upgrade?
||
|| Thanks
||
||
|| Pascal
 
I'm having the exact same problem, so this thread is very timely! It
appeared that Outlook 2003 required you to have a 'contacts' entry with
exactly the same spelling as the received email .... have spent many hours
trying to figure out the logic behind that .... until I tripped over this
thread. I'm anxiously awaiting any guidance.

TIA
 
Pascal M. Dorion said:
The problem exporting from OE to Outlook is that exported emails lose
the email addresses associated with names in the TO and CC fields. In
OE I can double click on "John Adams" and get a WAB windows with
(e-mail address removed). But those exported in Outlook I double click on "John
Adams" and nothing happens. I can't reply to him.
Click to expand...

I find that odd, because I've exported from OE to Outlook before and the
messages have retained their addresses.
 
I tried exporting messages from OE to Outlook with both antivirus (Live
OneCare) and antispyware (Windows Defender) turned off. Same result ... no
e-mail address attached to sender.
 
I don't know what users do with their contacts. But they have OE configures
to add replied-to contacts to their address book.

I just don't get how the email addresses can disappear like that. Aren't
they in the email message itself?

PMD


"Milly Staples [MVP - Outlook]"
Ah, I did not catch that part of it. Did you ever add these contacts to
your OE address book or contacts folder? (Put people I reply to blah blah
blah)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pascal M. Dorion asked:

| Thanks Milly.
|
| The problem exporting from OE to Outlook is that exported emails lose
| the email addresses associated with names in the TO and CC fields. In
| OE I can double click on "John Adams" and get a WAB windows with
| (e-mail address removed). But those exported in Outlook I double click on "John
| Adams" and nothing happens. I can't reply to him.
|
| PMD
| "Milly Staples [MVP - Outlook]"
| | First, it is not an upgrade. Outlook and Outlook Express have no
| relation to each other except a shared name.
|
| Exporting the emails from OE to Outlook works best as you have
| learned. As for the contacts problem, someone else will need to
| tackle that. Have you imported the Outlook Express Contacts from
| Outlook's File->Import menu?
|
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Pascal M. Dorion asked:
|
|| Hi,
||
|| I am trying to upgrade my users from OE 6SP1 to Outlook 2003 SP2 and
|| I get 2 problems:
||
|| If I import from Outlook 2003 certain messages get a wrong received
|| date.
||
|| If I export from OE6SP1 I cannot reply to saved emails. The email
|| address is gone, only the name remaining.
||
|| Any safe way to upgrade?
||
|| Thanks
||
||
|| Pascal
 
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