upgraded to XP from Win98 and now OS dosen't recognize second drive

  • Thread starter Thread starter Pawz
  • Start date Start date
P

Pawz

My bios recognizes the second drive but Windows XP doesn't recognize the
second drive any longer. How can I fix this problem? It worked after I
initially upgraded.

Thanks in advance for any help.
 
Pawz said:
My bios recognizes the second drive but Windows XP doesn't recognize the
second drive any longer. How can I fix this problem? It worked after I
initially upgraded.

Thanks in advance for any help.
Click to expand...
Did you go into Disk Management and see if you could re-initialize the drive
from there?
 
I'm not sure where I can re-initialize it. I tried rescanning the disks but
that didn't do anything and just displays my current boot drive and cd-rom
drive. XP still does not recognize second hard drive. :(
 
Update...although I did find it listed as working properly under "disk
properties"...strange...any help is appreciated....
 
Pawz said:
Update...although I did find it listed as working properly under "disk
properties"...strange...any help is appreciated....
Click to expand...

What drive letter is it assigned according to Disk Management?

What does Windows Explorer show for that drive letter?


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
 
According to disk management there is not a drive letter listed, but I found
it listed under the boot drive (c:) under properties and the hardware tab
which says it is in location 1 (1) and working properly...but disk
management itself, windows explorer and my computer do not show it listed as
a seperate drive anywhere.

Any help is greatly appreciated...
 
Pawz said:
According to disk management there is not a drive letter listed, but I found
it listed under the boot drive (c:) under properties and the hardware tab
which says it is in location 1 (1) and working properly...but disk
management itself, windows explorer and my computer do not show it listed as
a seperate drive anywhere.

Any help is greatly appreciated...
Click to expand...

Use Start - Run - DISKMGMT.MSC

Locate the entry for your "missing" drive, right-click on it and
assign it a drive letter.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
 
Pawz said:
I've gone into disk management and have tried to locate the "missing" drive.
It is not listed in disk management. However, I find the drive properties
under the hardware tab for the boot drive (c:).

How can I assign a drive for it if it does not come up in disk management
itself under volume?

Attached are the screen shots I am getting...

Thanks again for any help!
Click to expand...
How is the second hard drive connected to your computer?

As the slave drive on the primary IDE channel, with the original drive
as master drive on that channel?

It does not appear that Maxtor drives use a different jumper setting
for "stand alone master driver" and for "master with slave present"
but it still would not hurt to double check the jumper settings on
both drives and ensure that they are correct. Note that if you are
using "Cable select" settings then you should use these on both drives
if they are on the same cable.

If the jumper settings are correct and the problem persists then open
Control Panel - System - Hardware - Device Manager. Click on the +
sign in front of the Disk drives category to expand the details and
see what disk drives are listed. Post the list back here.

Also check all of the categories for any items that have a yellow
conflict flag or red error flag on them and post the details of that
back here.

Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
 
Pawz said:
Hi again,

The second drive is set up as the slave drive on the primary IDE channel,
with the original drive the master drive. I've tried changing the jumper
settings and nothing seems to make a difference. The BIOS still recognizes
the drive but XP does not let me access it in My Computer or Disk
Management.

When I tried to "populate" the drive. I got this message/screen shot, which
says the slave drive volume is not found or is unreadable. (see attached)

Device Manager shows it as working properly still. (see attached) I can't
figure out what to do to get XP to recognize it.

Thanks for any further input!
Click to expand...

Okay. Time to get a bit drastic about this.

1. Reconfigure your drive connections temporarily. Disconnect all of
the drives that you now have on the Secondary IDE channel (e.g.
CDROM). Rejumper the old drive as Master and connect it to the
Secondary IDE cable. Does that work?

2. If not disconnect your new drive and connect the old drive as the
Primary IDE master. Ensure that it and the 3.5 diskette drive are the
only drives that are connected. Boot the computer with a Windows 98
or Windows Me Startup Disk (www.bootdisk.com) and use FDISK to
partition the drive.


I suspect that we may have an incompatibility issue that prevents the
two drives from working properly when connected as Master and Slave on
the same IDE channel. Rare, but it does happen, but usually only when
the drives are from different manufacturers and I believe that both
your drives are Maxtors.

Post the results back here.

Good luck.
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
 
Hi Ron,

Thanks for sticking with me on this issue. I have a question before I
proceed with options one or two below.

Doesn't FDISK also format/erase everything on the drive? I want to avoid
this if possible because I have documents I need to access on it. If nothing
else hopefully I can try testing the drive on another system or getting the
files transferred at least before I reformat the drive. In the meantime, I
will try option one for now.

Thanks again,
Patty
 
Pawz said:
Hi Ron,

Thanks for sticking with me on this issue. I have a question before I
proceed with options one or two below.

Doesn't FDISK also format/erase everything on the drive? I want to avoid
this if possible because I have documents I need to access on it. If nothing
else hopefully I can try testing the drive on another system or getting the
files transferred at least before I reformat the drive. In the meantime, I
will try option one for now.

Thanks again,
Patty
Click to expand...

FDISK is destructive if you use it to make changes because it does not
change the existing partition(s). Rather it deletes the existing item
and then creates a new one.

But you can use FDISK to just provide information about the partitions
on a drive. If you just enter FDISK you get a menu of available
functions including one that displays the existing partition
information.

Or you can enter

FDISK /STATUS

which just displays the existing partition information in brief
summary form on the screen and then exits without changing anything.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
 
Back
Top