upgraded office but outlook won't run

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

My Trial version of XP Office expired (w/o warning -
thanks microsoft!), so bought XP professional and loaded
it. When I open Outlook it is unable to open default e-
mail folder or default file system folders , so it
closes. I tried uninstalling and reinstalling and
repairing and still no luck. Outlook express seems to
receive, but I can't send.
 
Are you sure you bought Office XP and not Office 2003? If not get back to
your reseller and ask for an Office 2003 copy.

If you did a trial with a beta version of Outlook 2003 you'll need to export
your messages to a Outlook 97-2002 pst-file first since during the beta the
new Outlook 2003 pst-file structure got an update. For more info on the see;
http://www.howto-outlook.com/howto/downgradefromoutlook2003.htm

To start of with of with a clean profile go to Control Panel-> Mail-> button
Show Profiles...

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3
 
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