upgrade

[Guest]

I’m did a up-grade from windows 98 to windows xp, after the up-grade I could no longer go on line…I’m using AOL 8.0……when I converted back to windows 98 I got on line…any clues why 8.0 won’t work on xp??? The error message is “ un-able to find modem….device manager say’s the modem is working fine.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

You probably need to check the modem manufacturer's site for an updated
driver but before you upgrade to XP, be sure to run the upgrade advisor.
While at the 98 desktop, place the XP CD in the drive, when the setup screen
appears, select "Check System Compatibility." It may find other issues,
some of which may be the source of the problem.

Also, check to be sure AOL version 8 is compatible with XP. If it is, it's
possible your AOL software might need to be reinstalled after you upgrade to
XP.

During XP installation, any antivirus and firewall software should be turned
off as well.