Upgrade to Windows 2000

  • Thread starter Thread starter badger
  • Start date Start date
B

badger

Upgraded from Win 98, now cannot access the external CD-
Rom or the external broadband modem, both of which are
connected via USB. Device manager shows error symbol
against ALi PCI to USB Host Controller. Help
 
Probably a non-compliant bios version.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
http://www.microsoft.com/protect.

:
| Upgraded from Win 98, now cannot access the external CD-
| Rom or the external broadband modem, both of which are
| connected via USB. Device manager shows error symbol
| against ALi PCI to USB Host Controller. Help
 
-----Original Message-----
Upgraded from Win 98, now cannot access the external CD-
Rom or the external broadband modem, both of which are
connected via USB. Device manager shows error symbol
against ALi PCI to USB Host Controller. Help
.
If you can access the Internet, check the manufacturers
Click to expand...
website for motherboard drivers. If you don't have
access, dig through your desk for the motherboard setup
disk and try the drivers on that or the OEM setup disk
might work also. If you can get to the internet try
Windows Update which is an easy way to check for security
updates, drivers, etc.
 
Badger,

If the USB port is on the system motherboard, you should look into updating
your BIOS. If the USB port is an expansion PCI card you need to consult the
card manufacturer to see if they have Windows 2000 drivers for this
particular device.

Once you get the root hub properly detected the external device will again
become accessible.

Thanks,
Jeff Wade [MS]
--------------------
| Content-Class: urn:content-classes:message
| From: "badger" <[email protected]>
| Sender: "badger" <[email protected]>
| Subject: Upgrade to Windows 2000
| Date: Sat, 3 Jan 2004 05:54:53 -0800
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| Upgraded from Win 98, now cannot access the external CD-
| Rom or the external broadband modem, both of which are
| connected via USB. Device manager shows error symbol
| against ALi PCI to USB Host Controller. Help
|

Sincerely,

Jeffrey L. Wade
Microsoft Enterprise Platforms Support
 
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