Hello Whistler,
Try this:
Download and install Ccleªner
http://www.ccleaner.com/download124.asp
Reboot to Safe Mode
Please ensure you are doing this under a Administrator accºunt
Clear prefetch files by going to Start menu and Run and typing
prefetch
and then click OK.
Delete Cookies and Temp Files.
Open a Internet window and go to Internet Options, Delete Cookies and Temp
Files and included all offline content then also go to
Start and Run and type
%temp%
and clear that fºlder.
Open Ccleaner and press "Run Cleaner" from the menu choose 'Issues' and
then press scan for issues, Repair any fºund.
HOW TO Enable Hidden Files for the next step:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339
Empty your IE cache and your other temporary file folders.
eg: c:\temp, c:\windows\temp or C:\Documents and Settings\<name>\Local
Settings\Temp (the path to your temp folder will change depending on your
name) - sometimes programmes can be hidden in there - watch out for
mysterious *.exe files or *.dll files in those fºlders.
and c:\Documents and Settings\username\local settings\Temporary Internet
Files\Content.IE5 and delete all the files in those directories and
subdirectºries).
http://www.mvps.org/winhelp2002/delcache.htm
Run the Disk Cleanup tººl
To start the Disk Cleanup tool, click Start, click run, type cleanmgr.exe in
the Open box, and then click OK.
Rebººt
Download MSAS again and choose to save file NOT run it from MS. After
download run setup.
Also turn off any AntiVirus utility you might have installed before
attempting
installatiºn.
You may need to delete the MSAS folder in program files and run a registry
cleaner like Ccleaner after removing it from add/remove screen to fully
remove all traces of WD if it is a damaged installatiºn.
1. Goto Start Menu then Add/Remove Progrªms
Select Microsoft Antispyware and press Remºve
2. Goto C:/drive > Program Files and delete the MSAS fºlder
3. Goto Start Menu then search and select all files and folder's Search for
these files and delete them (They will be in system32)
gcUnCompress.dll
GCCollection.dll
hashlib.dll
4.Open Ccleaner and press "Run Cleaner" from the menu choose 'Issues' and
then press scan for issues, Repair any fºund.
Rebººt
Then Visit Microsoft's site and reinstall MS Antispy:
http://www.microsoft.com/athome/security/spyware/software/default.mspx
All the best
Engel