Upgrade issues

[Gabriel van Rensburg]

I can not upgrade my anti spyware to the latest version.
Get message:
Internal error 2753. gcasinstallHelper.exe.

Have uninstalled previous version already.
Please help.

 

[Engel]

First empty your Temporary Internet Files, then try
downloading a fresh copy of the Microsoft AntiSpyware by
following the download links from
http://www.microsoft.com/spyware

 

[Andre Da Costa [Extended64]]

Also try installing to a non-default location such as c:\msas
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

[Bill Sanderson]

Get the Windows Installer cleanup tool here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

install it, and use it to clean up the installer traces of Microsoft
Antispyware.

Then reinstall, taking care to be logged in under the administrator account
which will be running the program on a day to day basis.

 

[Gabriel van Rensburg]

MS Anti Spyware does not show up on the Microsoft
Installer Clean-up list. I also can not choose the
installation directory, because when I run MS AntiSpyware
installation, it only tells me it is going to upgrade a
previous installation. I have removed the folder and
removed all traces of MS Anti Spyware from registry. Are
there any other registry keys that I can remove?

 

[Bill Sanderson]

How many user accounts are on this machine? Can you try these operations
under the other accounts?

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